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Posts Tagged “sam carpenter”

The Toilet Paper Illustration

As an example of systems-thinking, and at the risk of an awful pun, reaching for a piece of toilet paper is the bottom line.   Toilet paper is a mandatory accessory. It may be the one thing that all of us have used daily for all our lives. As an illustration of a system that is [...]

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It’s Just the Way We Do Things Around Here

When the “Shall I do it now or later?” question comes up for a new Centratel staff member, their not-yet-disciplined internal dialogue goes something like this: “What’s the difference if I do this task now or later? I just don’t feel like doing it right now. I’ll do it later because my guess is I [...]

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Measuring the Body

Here’s an excerpt from Sam Carpenter’s book Work The System: The Simple Mechanics of Making More and Working Less…        Eight years ago, in the depths of my workplace chaos, I was also dealing with a very sick body and an exhausted mind. I was delirious during the day and couldn’t sleep at night. My doctor [...]

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Gone Missing

Several years ago we had our house remodeled. Immediately after, we “flipped” another house. In both cases, numerous subcontractors, both experienced and inexperienced, did the work.  Linda was the interior designer. I was the general contractor.  In this world of framers, plumbers, electricians, roofers, and concrete specialists, there is an interesting commonality among inexperienced subcontractors: [...]

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The Tip System

Here is an evaluation system, albeit waggish. It’s about tipping in restaurants, and I’ll preface things by saying I don’t believe a tip is a diner’s obligation. It’s a tip—something extra that one earns if the service he or she delivers is at least good.  Linda and I sit down for a meal in a [...]

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The Cardiovascular Equipment Sign-Up System

Here’s a remove-the-system-altogether scenario. It’s the ultimate in simplifying things. My staff and I take delight in chucking unnecessary Centratel protocols. System-elimination is great to see in personal life, too.  The cardio room at the gym where I work out is equipped with dozens of treadmills, step climbers, and stationary bikes. It’s a busy place, [...]

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