customer relationships Archives

5 Tips for Getting a Yes and Closing More Sales

An entrepreneur needs to have a well-rounded understanding and knowledge of all components involved in running a business, and being comfortable with sales is especially essential for small business growth. Sales are, quite literally, the...

bySusan Guillory

May 13, 2022

Thought Leader Pat Flynn Shares the Keys to Attracting Superfans

Pat Flynn started an online business in 2008 after getting laid off from a job in architecture. Since then, he’s built Smart Passive Income into a thriving online community complete with a blog, podcast and...

bySusan Johnston Taylor

August 13, 2019

How Growing Businesses Can Maintain Customer Relationships Like it’s Day One

Today’s most successful startups are growing fast. Yet, with fast growth comes an expanded customer base; and with it, the potential to lose the close relationships you had in the early days. Customer experience is...

byJay Reeder

July 12, 2019

Important Tasks for Entrepreneurs to Complete Before the End of the Year

As 2019 lurks around the corner, entrepreneurs everywhere are scrambling to address tasks that have been on the back burner for longer than we’d like to admit. From website updates and filing restructures to customer...

byJessica Thiefels

December 10, 2018

IoT is Changing the Business Model From Freemium to Barter

For service-based businesses like software providers, getting customers can be tricky. Before people commit to a monthly subscription for a service, they need to try the product to make sure it meets their unique needs....

byHaden Kirkpatrick

April 11, 2018

5 Reasons Why Your Startup Should Use a Customer Relationship Management Solution

Some entrepreneurs hold the notion that customer relationship management (CRM) solutions are like marble lobbies and corporate jets: fine for large enterprises, but unnecessary and expensive for startups and small companies. But how wrong they...

byJT Ripton

February 11, 2018

Why the Future of Marketing is About Relationships

A couple of weeks ago, I participated in a Twitter chat hosted by Marketo about social selling. If you’re not entirely familiar with the term, social selling is about utilizing social channels where your audience...

byDeborah Sweeney

June 15, 2017

Wiki Software: What Your Small Business Must Know

There are several important factors for all enterprises: Saving time, money and productivity are the main goals, which all strive to achieve. With the development of numerous new technologies, workflow has significantly changed during the last...

byDavid Miller

July 31, 2016

Your Business Needs a (Nontraditional) Plan

The traditional business plan has created the wrong expectations of a CEO at a small business, and there’s a revolution afoot in the way elite MBA programs and Silicon Valley think about small business strategy...

byJustin E. Crawford

June 13, 2016

9 Brands for Entrepreneurs to Fall In Love with on Pinterest

What is one company or brand every entrepreneur should follow on Pinterest and why? This was the question StartupNation asked of nine successful entrepreneurs. The following answers are provided by the Young Entrepreneur Council (YEC), an...

byYoung Entrepreneurs Council

March 10, 2014

Secrets to Accelerating Your Business Success

As a business owner, I love being my company’s “evangelist.” I get huge kicks from educating and exciting people about becoming a customer. But frankly, there’s an even more important—though arguably less exhilarating—aspect to closing...

byRich Sloan

November 3, 2009