11 Steps to Create a Successful Website

Step 11: Constantly Tend to Your Web Site

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The care and feeding of your new business home on the Web is as important as any of the steps that got you there.

Whether tweaking SEO, reviewing your analytics, adding new products and services, updating your site map, launching promotions and other marketing campaigns, keeping your site well-tuned and effective is a task that never ends.

Although the hard part is indeed over, the key to long-term business success on the Internet is a maintaining your Web site.

In this, the last step, we tell you how to keep on top of it in 6 parts:

  1. Keep Things Secure
  2. Manage Existing Content
  3. Tend Your Analytics and SEO
  4. Add New Content and Links
  5. Constantly Promote Your Web Site
  6. Reconsider Ads

Keep Things Secure 

Top of the list: Be vigilant about the security of your Web site and content, your network and your customers’ private information.

This includes all of your company’s firewalls, anti-virus scanning, adware protection and Web hosting services. 

A wide range of online services and software can handle this crucial task for you or help do it yourself. Some are free, some charge.

This is a good starter’s list:

Manage Existing Content

Even the most basic business Web site should be regularly refreshed with new information, images, promotions and services. If you have an e-commerce site, it’s obvious that your offerings will – or should – constantly change.

You’ve seen “stale” sites – never-changing, never improving, blah. That’s not what your new business Web site was so carefully nurtured to project.

Whether you hire out the work or do it yourself, keep these tips in mind:

  • Some Web developers are willing to negotiate a fee for maintaining your site. If you hired one, ask.
  • Include easy-to-use feedback forms on your site and monitor replies every day.
  • React quickly to critical comments and suggestions from your customers and employees, fixing any problems and making necessary upgrades or improvements. Give priority to any trouble with usability.
  • Don’t let old topical material stay online. Event dates and calendars, promotional deadlines, seasonal specials and products – anything with an expiration date should be archived and immediately replaced.
  • When you update your Web site, check for “orphaned” pages – a result of breaking the links to them when you make changes. Your analytics software can help you spot these floaters. If an orphaned page is no longer needed, delete it from your host server. 

Tip

Microsoft office live

There's always much to do after going live with your new creation to maximize effectiveness, usability and success.

Whether tweaking SEO, reviewing your analytics, adding new products and services, updating your site map or launching promotions and other marketing campaigns, managing your site is a task that never ends. One of the most effective things you can do is promote your website, constantly and in as many ways as you can think up. E-mail discount offers to current and potential customers. Set up a schedule of online and targeted e-mail newsletters with columns by staffers, company news, promotions – anything to lure customers back to your site – and links to get them there. And seriously think about adding a podcast to your site, with an RSS link so your visitors and customers can subscribe to regular feeds. Podcasting is a great tool for giving your business site the personality of its owners and staff.

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Comments

tommaas tommaas Posted: 12/31/2007 3:19:43 PM

Video is good.  Our website provider just added video capability.   Try these guys:  www.jumpwebspot.com ...

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LaVerne LaVerne Posted: 12/28/2007 2:24:26 PM

Wow!  This series of articles could be renamed  "Everything you wanted to know about Web Business 101."  The articles were easy to understand and provided links to more...

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zorde zorde Posted: 12/20/2007 7:48:48 PM

Of course your website then sits there among the gazillions of other web sites waiting for someone to come. Welcome to the world on internet traffic. Search Engines, Paid Advertising, etc.. etc.....

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