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eBay Live – Somebody Get Me A Helmet!

Hi gang,

Well,  I’ve got a lot to digest after 3 days of eBay Live here in Chicago.  I’ll be posting thoughts/announcements all week, but here are my overall impressions:

1.  I thought eBay Live Boston last year was too quiet -  until this year.   I would be really surprised if there were more than 6,000 attending this show – that’s less than half of the attendance of eBay Live as recently as 2 years ago.  The large sellers like me were almost completely absent -  only 25 of the top 100 registered for the show, and I don’t think all of them actually showed.

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2.  There are some very, very , very angry eBay sellers right now.  What scares me is that for every 1 angry seller who attended, there must be hundreds of angry sellers who didn’t attend.

For the first time ever, an eBay executive was booed at a keynote address.  Lorrie Norrington, eBay’s new President of Marketplaces, was soundly booed by hundreds of people on Friday when she spoke about the recent changes to Feedback.

Unfortunately for eBay,  that trend continued through 2 town hall meetings on Saturday.   Brian Burke,  eBay’s head of Feedback,  probably should have worn a flack jacket and a helmet through both town halls.  There were multiple times in both sessions when a critisicm from an audience member caused the entire audience to erupt in long applause, followed by jeers and hecking from the audience.

3.  Nothing really happened this round.   There were no major announcements, but indications that more changes were on the way in the next 6-8 weeks.  

I have lots of thoughts on this conference – standby for much more on eBay Live 2008.



About the Author: Kevin Harmon

Kevin Harmon is a freelance e-commerce business consultant and blogger. He is the former CEO of Inflatable Madness, LLC, one of the largest DVD and CD sellers on eBay and Amazon, and Red Shorts Media, LLC, which operated multiple e-commerce media buyback websites.

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