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		<title>bad customers....</title>
		<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
		<description>bad customers....</description>
		<lastBuildDate>Thu, 7 Jun 2007 19:11:24 GMT</lastBuildDate>
		
			<item>
				<title><![CDATA[Very True Craig.&nbsp; Customer ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[Very True Craig.&nbsp; Customer Service is failing miserably all around the world.&nbsp; ]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679956</guid>
			</item>
			<item>
				<title><![CDATA[This has been growing in the pas]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[This has been growing in the past decades, at least 20 years that I`ve
been watching it. It`s the attitude that NO amount of money is "worth
it," in terms of working for that money.

Some might say it`s an entitlement attitude. Others would ass]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679955</guid>
			</item>
			<item>
				<title><![CDATA[I know I`m jumping in on this a ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[I know I`m jumping in on this a little late in the game but I wanted to share an experience I recently had as the "unhappy customer".&nbsp; In this case I was that customer.&nbsp; I had ordered a product from a catalog and the shipping was ridiculously ]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679954</guid>
			</item>
			<item>
				<title><![CDATA[I agree that there are plenty of]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[I agree that there are plenty of people out there with personal problems! I was working with a customer the other day at my "day job" and the sales consultant apologized later for his customer`s behavior. She started yelling when I asked if her father c]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679953</guid>
			</item>
			<item>
				<title><![CDATA[Craig: I actually had a customer]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[Craig: I actually had a customer tell me at my job tell me that working in a clothing store isn`t that hard. The funny thing is he`s right. It does take a person with the skin of a Lizard to put up with a lot of the unnecessary attitudes from customers. Bu[...]]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679952</guid>
			</item>
			<item>
				<title><![CDATA[.......do some tweaking to get y]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[.......do some tweaking to get your clients happy. I
enocourage you to speak with them one on one to find out what the real
problem is. Then deal with it........
I think that`s the bottom line. "Deal with it!"
]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679951</guid>
			</item>
			<item>
				<title><![CDATA[If you don`t own the company yet]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[If you don`t own the company yet and anticipate it in the future, then now is the time to do some tweaking to get your clients happy. I enocourage you to speak with them one on one to find out what the real problem is. Then deal with it. If it is just a pe[...]]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679950</guid>
			</item>
			<item>
				<title><![CDATA[I realize there`s been no postin]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[I realize there`s been no posting on this issue for a month, but I felt the need to respond. I am in the customer service industry and the customer is NOT always right.&nbsp; Often times custom]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679949</guid>
			</item>
			<item>
				<title><![CDATA[When we were getting started, we]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[When we were getting started, we were trying to develop a customer service policy that would cover us when things go wrong (we do cookies, so when people don`t like their order, it doesn`t arrive, or arrives late due to USPS traffic, and everything else cu[...]]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679948</guid>
			</item>
			<item>
				<title><![CDATA[yeah i know it`s not easy. I thi]]></title>
				<link>http://www.startupnation.com/community/orca/topic/bad-customers.htm</link>
				<description><![CDATA[yeah i know it`s not easy. I think once I`m serving my customers, I can manage them better than my bosses do theirs. More importantly I can do things my way which will end a lot of my frustration.&nbsp;
]]></description>
				<pubDate>Thu, 7 Jun 2007 19:11:24 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/bad-customers.htm#679947</guid>
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