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		<title>When Should You Fire YOUR customer?</title>
		<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
		<description>When Should You Fire YOUR customer?</description>
		<lastBuildDate>Sat, 4 Nov 2006 12:23:42 GMT</lastBuildDate>
		
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				<title><![CDATA[I think there are a few other th]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[I think there are a few other things to consider before shooing away a problem client.&nbsp; Ok, yea profit on their projects is definitely something to consider, but what about all the other business they potentially bring in?&nbsp; Are they happy with yo[...]]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665304</guid>
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				<title><![CDATA[I think the first thing to reali]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[I think the first thing to realize is that there is a problem in the first place.  As others have stated above, if the client`s demands are out weighing their value, there`s a problem.  Also If the client is bent on receiving a champag]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665303</guid>
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				<title><![CDATA[We do it one of two ways -- we e]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[We do it one of two ways -- we either set their pricing so high that they willingly look for someone to replace us.&nbsp; The second way is to council them on how they can save more money -- and refer them to someone else.
Problem customers are ]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665302</guid>
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			<item>
				<title><![CDATA[Time vs. Return.&nbsp; When you ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[Time vs. Return.&nbsp; When you are starting out, you might accept different challenges from customers, and when you continue to grow...you have to weed out the bottom 10% that is taking up 20% of your time!&nbsp; ]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665301</guid>
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				<title><![CDATA[Kim,
Great post and &nbsp;insig]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[Kim,
Great post and &nbsp;insight. I would agree with you wholeheartedly. Thanks for sharing your thoughts about when&nbsp;a company&nbsp;should "fire&nbsp;their customer."&nbsp;]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665300</guid>
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				<title><![CDATA[I think when a customer`s demand]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[I think when a customer`s demands exceeds their value, it`s time to invite them to shop&nbsp;elsewhere.&nbsp; I was reading somewhere the other day that a store manager would deal with unruly and demanding customers by saying, "I don`t believe we are go]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665299</guid>
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			<item>
				<title><![CDATA[Along the same line I want to ex]]></title>
				<link>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm</link>
				<description><![CDATA[Along the same line I want to explore the issue of when should we fire our customer? At one point do we let them go,&nbsp; and if we do fire our customer how do we do it? As I suggested to one company I was working with to help resolve a customer`s complai[...]]]></description>
				<pubDate>Sat, 4 Nov 2006 12:23:42 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/When-Should-You-Fire-YOUR-customer.htm#665298</guid>
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