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		<title>What would you do?</title>
		<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
		<description>What would you do?</description>
		<lastBuildDate>Wed, 31 Jan 2007 17:20:12 GMT</lastBuildDate>
		
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				<title><![CDATA[Sounds like thnigs have turned o]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[Sounds like thnigs have turned out ok for you in this case. Good.&nbsp;I agree with the other posts and would like to add something. I&nbsp;believe in the 80/20 rule. The application in this case is that 20% of your customers cause 80% of your grief. Maybe[...]]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676017</guid>
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				<title><![CDATA[Thanks to all who wrote in.&nbsp]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[Thanks to all who wrote in.&nbsp; I`m not the type to let things slide.&nbsp; It was bothering me so I did say something.&nbsp; She said she wasn`t planning on switching.&nbsp; She was just getting quotes from the other vendor to see how they compared t]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676016</guid>
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				<title><![CDATA[I agree with many of the posts h]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[I agree with many of the posts here. I truly believe that honesty is the best policy, so talk to her about it- but not when you are overcome with emotion. I certainly think your feelings are appropriate, however, being able to approach the conversation ]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676015</guid>
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				<title><![CDATA[
I agree that getting to the bo]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[
I agree that getting to the bottom iof this s best.&nbsp; However, be sure not to burn any bridges.
I worked for a publising company for a long time and the competition is fierce.&nbsp; We lost certain clients a few yea]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676014</guid>
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				<title><![CDATA[I agree that getting to the bott]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[I agree that getting to the bottom iof this s best.&nbsp; However, be sure not to burn any bridges.
I worked for a publising company for a long time and the competition is fierce.&nbsp; We lost certain clients a few years back who went looking f]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676013</guid>
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				<title><![CDATA[
I would also confront her. I w]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[
I would also confront her. I would also want to find out why after such great service and such a long period of time why she felt she could not be up front with you. I also agree with the other poster do not take it personally. You can not control how ot[...]]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676012</guid>
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				<title><![CDATA[This may be a different take tha]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[This may be a different take than the others, but did you consider this may be a play on your good heart and your propensity to bend over backwards? Perhaps the "wrong email" was a ploy to get more concessions from your company? Just a thought.
]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676011</guid>
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				<title><![CDATA[I would tell her about the email]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[I would tell her about the email you accidently received. It sounds as if you had a decent relationship with her. Ask her why she is switching and ask her why she came to her decision and what could you do differently to keep her business. Tell her you val[...]]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676010</guid>
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				<title><![CDATA[Business is business, don`t take]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[Business is business, don`t take it personally, because it`s not personal. If I was an investor in a company that could get a better deal by going with company B but chooses to stay with company A due to a misguided sense of loyalty, I would vote that mana[...]]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676009</guid>
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				<title><![CDATA[I would tell her about the e-mai]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm</link>
				<description><![CDATA[I would tell her about the e-mail mix up and find out what`s going on.
If she`s going with someone new, then why.&nbsp; And find out how you can keep her business.
Don`t bend over backwards [it`s hard to hold that position forever] but s]]></description>
				<pubDate>Wed, 31 Jan 2007 17:20:12 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/What-would-you-do.htm#676008</guid>
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