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		<title>What happened to customer service?</title>
		<link>http://www.startupnation.com/community/orca/topic/What-happened-to-customer-service-.htm</link>
		<description>What happened to customer service?</description>
		<lastBuildDate>Fri, 16 Nov 2012 12:34:43 GMT</lastBuildDate>
		
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				<title><![CDATA[I had a recent experience that m]]></title>
				<link>http://www.startupnation.com/community/orca/topic/What-happened-to-customer-service-.htm</link>
				<description><![CDATA[I had a recent experience that made me feel like customer service was dead.
Let me explain: I went to a big name department store and walked into the purse department. As I was walking up to the counter, I cou]]></description>
				<pubDate>Fri, 16 Nov 2012 12:34:43 GMT</pubDate>
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