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		<title>Upselling: The Correct Way</title>
		<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
		<description>Upselling: The Correct Way</description>
		<lastBuildDate>Sat, 9 Jun 2007 15:06:19 GMT</lastBuildDate>
		
			<item>
				<title><![CDATA[Victor, I like your differentiat]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Victor, I like your differentiation between what sales people do and "the real world." :-)

It used to be that as a customer, you`d actually deal with a human
being who could think, examine your selections, then they`d use their
specialized kno]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694687</guid>
			</item>
			<item>
				<title><![CDATA[If you have additional products ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[If you have additional products to sell, for example a Gold Package vs.
a Silver Package vs. A Bronze Package, etc., you should either tell
your customer ahead of time in the sales letter, on the thank you page,
or better]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694686</guid>
			</item>
			<item>
				<title><![CDATA[AT&amp;T does the same, with som]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[AT&amp;T does the same, with some sort of pamphlet or flyer every
couple of months. Nicely done, not too blatant, and more a "reminder"
that they have other products that might be useful.
]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694685</guid>
			</item>
			<item>
				<title><![CDATA[Apple up-sells by email, general]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Apple up-sells by email, general advertising, press, at their web site&nbsp;and any where else they can after they make the initial sale.&nbsp; It never stops but is tasteful and you do not realize it.&nbsp; I th]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694684</guid>
			</item>
			<item>
				<title><![CDATA[Usually I build my own computers]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Usually I build my own computers. This purchase was for my parents who just needed something basic with the software bundled in. Dell does have good deals. I`m not a fan of hp or compaq and sony is just pricey. ]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694683</guid>
			</item>
			<item>
				<title><![CDATA[Chris, someone I know just did t]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Chris, someone I know just did the same, ordering from Dell. They too
had a most frustrating experience, with the site not working, no
buttons to continue, and so on. I think it`s that Dell has been around
a long time, didn`t go out of business, and has[...]]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694682</guid>
			</item>
			<item>
				<title><![CDATA[Have you ever ordered through De]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Have you ever ordered through Dell?
&nbsp;
Their order process is one long&nbsp;upsell/options addon, and I find it a bit taxing. 
&nbsp;
I didn`t enjoy ordering through the site. The process froze sever]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694681</guid>
			</item>
			<item>
				<title><![CDATA[Apparently transactional emails ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Apparently transactional emails are a very effective medium for upselling - though, I personally never have tried it.&nbsp;
]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694680</guid>
			</item>
			<item>
				<title><![CDATA[Could we categorize types of pro]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[Could we categorize types of products into "simplistic" and "complex?" 

In other words, if you`re selling a burger that`s a simplistic type of
thing, low cost, based on a momentary feeling. It doesn`t take a lot of
thought (unless you`re OCD),]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694679</guid>
			</item>
			<item>
				<title><![CDATA[I think when the user adds an it]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm</link>
				<description><![CDATA[I think when the user adds an item your cart&nbsp;, that`s when the upsell should happen, or when they`re reviewing the order before the final check out. 
Example: I add a digital camera, when I view my cart it suggests I add a memory card, or i]]></description>
				<pubDate>Sat, 9 Jun 2007 15:06:19 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Upselling-The-Correct-Way.htm#694678</guid>
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