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		<title>Top tips to good customer service </title>
		<link>http://www.startupnation.com/community/orca/topic/Top-tips-to-good-customer-service-.htm</link>
		<description>Top tips to good customer service </description>
		<lastBuildDate>Mon, 2 May 2011 5:09:25 GMT</lastBuildDate>
		
			<item>
				<title><![CDATA[The People aspect of business is]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Top-tips-to-good-customer-service-.htm</link>
				<description><![CDATA[The People aspect of business is really what it is all about. Rule #1:
Think of customers as individuals. Once we think that way, we realize
our business is our customer, not our product or services. Putting all
the focus on the merchandise in our st]]></description>
				<pubDate>Mon, 2 May 2011 5:09:25 GMT</pubDate>
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				<title><![CDATA[In simple terms it is vital for ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Top-tips-to-good-customer-service-.htm</link>
				<description><![CDATA[In simple terms it is vital for small and large businesses to have in place proper guidelines for staff members to follow so that a customer leaves the place of business satisfied with a feeling he has been provided with e]]></description>
				<pubDate>Mon, 2 May 2011 5:09:25 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Top-tips-to-good-customer-service-.htm#773460</guid>
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