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		<title>JetBlue Sets a Good Example?</title>
		<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
		<description>JetBlue Sets a Good Example?</description>
		<lastBuildDate>Sat, 24 Feb 2007 20:07:50 GMT</lastBuildDate>
		
			<item>
				<title><![CDATA[Alright, so it looks like we`ve ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[Alright, so it looks like we`ve got this so far:

  When a company has a big PR issue appear in the news, their
apology and attempt to repair the underlying problem is good customer
service.
  A company having a "sudden" big PR is]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681452</guid>
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				<title><![CDATA[
Inertia, in other words, can b]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[
Inertia, in other words, can be a real b*&amp;*^ sometimes. But for those of us poised to react quicker, change faster, and drive innovation rather than simply react to it, not only ]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681451</guid>
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			<item>
				<title><![CDATA[Craig: Thank you, Dr. Succinct..]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[Craig: Thank you, Dr. Succinct...Just kidding. I know it takes awhile to lay out an argument.You are correct that interlocking systems, global supply chain, etc. are part of the problem. Stuff happens, and it may or may not be symptomatic o]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681450</guid>
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			<item>
				<title><![CDATA[


I`m going to add
a second]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[


I`m going to add
a secondary post, because I`ve been doing a lot of thinking on this.
What`s my basis, never having flown JetBlue, for saying they`re in
trouble? Am I shooting from the hip, an]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681449</guid>
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			<item>
				<title><![CDATA[Actually, no on two points. I`ve]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[Actually, no on two points. I`ve not flown JetBlue, and I`ve read a lot
of really good reviews on JetBlue. I`m not entering into this because
of a bad experience at all. 

What I`m looking at is a growing trend lately, in all sorts of varied
c]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681448</guid>
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			<item>
				<title><![CDATA[


JetBlue is a cattle shuttl]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[


JetBlue is a cattle shuttle. Hm....come to think of it, maybe they
won`t go out of business. There always are people wanting rock-bottom
prices, regardless of the service. If I look at it that way, then
JetBlue shou]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681447</guid>
			</item>
			<item>
				<title><![CDATA[It`ll be interesting to see what]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[It`ll be interesting to see what happens to JetBlue. ;-) As they
say...or was it Ayn Rand who said...? By gosh, it WAS Ayn Rand who said
that when there`s an irresolvable argument, reality will always be the
final arbitrator.

I do understand ]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681446</guid>
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				<title><![CDATA[
I think Jet Blue`s CEO did a g]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[
I think Jet Blue`s CEO did a great job dealing with the problem as it came 
up.  I don`t think their customer service did a great job. This is a great distinction. I can`t speak to how the the custom]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681445</guid>
			</item>
			<item>
				<title><![CDATA[I think Jet Blue`s CEO did a gre]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[I think Jet Blue`s CEO did a great job dealing with the problem as it came up.  I don`t think their customer service did a great job.  I think they did an awful job.The thing to keep in mind is that there is often a big disconne]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681444</guid>
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			<item>
				<title><![CDATA[I could not agree less.(great li]]></title>
				<link>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm</link>
				<description><![CDATA[I could not agree less.(great little phrase above. I learned it from a psychology professor. When a student made a boneheaded remark, he would start with that phrase. Since it sounds so much like `I could not agree more`, the student would be smili]]></description>
				<pubDate>Sat, 24 Feb 2007 20:07:50 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/JetBlue-Sets-a-Good-Example.htm#681443</guid>
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