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		<title>How to handle an angry customer</title>
		<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
		<description>How to handle an angry customer</description>
		<lastBuildDate>Tue, 23 Apr 2013 4:05:03 GMT</lastBuildDate>
		
			<item>
				<title><![CDATA[Customer service is most importa]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[Customer service is most important for the long run of your business. Do not argue with irate customers. Listen to them and explain politely. ]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#809007</guid>
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				<title><![CDATA[thanks for the tips, angry custo]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[thanks for the tips, angry customers are really hard to handle specially when they don't want to listen to us.]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#808436</guid>
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			<item>
				<title><![CDATA[Handling angry customer is reall]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[Handling angry customer is really quite hard and it is a good thing that you share it to us.In Finland country there are many call center at http://www.provad.fi/ that really having difficulties for those angry custo]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#806759</guid>
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			<item>
				<title><![CDATA[The best way to handle irate cus]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[The best way to handle irate customer is to listen, respond and act. First of why is the customer angry either he is not happy with the product or the service he received. By listening to him will help you understand his frustration, responding correctl]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#773702</guid>
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			<item>
				<title><![CDATA[Thank you for a great tips. In a]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[Thank you for a great tips. In addition, Approach the angry customer and ask what they are displeased with.
Usually restating the issue they are having will help to calm them. For
example, say, "I can understand your frustrati]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#773650</guid>
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				<title><![CDATA[Great tips bytrade.  I would al]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[Great tips bytrade.  I would also add that it helps if we train our customer service reps to not become personally involved in the situation.  Many reps tend to react to whatever the customer is saying and get angry or frustrated instead of letting th]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#773163</guid>
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				<title><![CDATA[Most sales people are like runne]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[Most sales people are like runners in a race.  They only run the race to the finish line (closing the sale).  They don’t think beyond the finish line.  That’s why a lot of runners loose the race at the finish line.]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#772835</guid>
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			<item>
				<title><![CDATA[Every day in the sales world, th]]></title>
				<link>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm</link>
				<description><![CDATA[Every day in the sales world, there are people that become irate and must be handled in the right way.  Many salespeople are not trained the right way on how to handle them, meaning that they]]></description>
				<pubDate>Tue, 23 Apr 2013 4:05:03 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/How-to-handle-an-angry-customer.htm#772813</guid>
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