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		<title>Are you REALLY listening???</title>
		<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
		<description>Are you REALLY listening???</description>
		<lastBuildDate>Mon, 11 Feb 2008 14:36:23 GMT</lastBuildDate>
		
			<item>
				<title><![CDATA[I think the reason for focusing ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
				<description><![CDATA[I think the reason for focusing on training is that most businesses
today are being handed young adults, ready to work, just out of school,
who`ve learned nothing whatsoever about how to survive and thrive in
the real world. We could just accept that th[...]]]></description>
				<pubDate>Mon, 11 Feb 2008 14:36:23 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm#720777</guid>
			</item>
			<item>
				<title><![CDATA[What I find funny is that you al]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
				<description><![CDATA[What I find funny is that you all talk about training. Why do people need to be TRAINED to help customers at their place of employment? I will never understand why it is so difficult for people to provide customer service. I don`t mean to be a jerk, but I [...]]]></description>
				<pubDate>Mon, 11 Feb 2008 14:36:23 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm#720776</guid>
			</item>
			<item>
				<title><![CDATA[My favorite is when you get to a]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
				<description><![CDATA[My favorite is when you get to a checkout counter and they ask you, "Did you find what you were looking for today?" 

I always say, "No." 

Then they`re stumped. They have no idea what happens next. So they
stop, think for a bit, look ]]></description>
				<pubDate>Mon, 11 Feb 2008 14:36:23 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm#720775</guid>
			</item>
			<item>
				<title><![CDATA[
  kim,
  &#160;
  what a gre]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
				<description><![CDATA[
  kim,
  &#160;
  what a great post and a perfect story to illustrate the point.
  &#160;
  i know you`ve recently seen postings of mine about a similar topic and the importance of genuine intentions a]]></description>
				<pubDate>Mon, 11 Feb 2008 14:36:23 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm#720774</guid>
			</item>
			<item>
				<title><![CDATA[I listen everyday, every project]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
				<description><![CDATA[I listen everyday, every project.&#160; 
Being in the visual development business just isn`t about pretty pictures and spatial relationships.&#160; I had an interesting conversation with an account executive about a pending (rush) project.&#16]]></description>
				<pubDate>Mon, 11 Feb 2008 14:36:23 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm#720773</guid>
			</item>
			<item>
				<title><![CDATA[The other day I was in a large g]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm</link>
				<description><![CDATA[The other day I was in a large grocery store chain.&#160; I won`t mention names but it`s the one that forces every checker to call you by your name by reading it off the bottom of the receipt - which is funny because I use my parents` club card but my debi[...]]]></description>
				<pubDate>Mon, 11 Feb 2008 14:36:23 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-you-REALLY-listening.htm#720772</guid>
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