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		<title>Are You Close to Your Customers?</title>
		<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
		<description>Are You Close to Your Customers?</description>
		<lastBuildDate>Wed, 16 Feb 2011 17:40:36 GMT</lastBuildDate>
		
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				<title><![CDATA[I think what you mean here is ta]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[I think what you mean here is taking customer experience to the next level by simply engaging with them like you would do with your friends in real-time; not like you're some spam bot sent to give them out a canned response for their queries and stuff.]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#771530</guid>
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			<item>
				<title><![CDATA[We have forum on our site that h]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[We have forum on our site that helps us keep a pulse on what our customers are experiencing.  It's a great way for us to connect.]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#770648</guid>
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				<title><![CDATA[There has been some great advice]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[There has been some great advice here!  It's all been very practical, which is great, but I'll add a little philosophy.

Basically, I think that it's vital to treat your customers as partners. Even if they're not busine]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#770605</guid>
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				<title><![CDATA[I am very thankful to you becaus]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[I am very thankful to you because you have great advice in this thread.]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#770312</guid>
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				<title><![CDATA[A bit late in joining in but nev]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[A bit late in joining in but never the less Wayne has given some good advice.  I have found in my previous businesses of practicing as a CPA and as a QuickBooks consultant that follow up and keeping in touch with clients is all important. They need to ]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#765131</guid>
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				<title><![CDATA[In my business, I get to have a ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[In my business, I get to have a lot of contact with my customers. It's part of the reason I chose the field I am in.  I like the interaction with people. Being seen is great, because it shows the client that you care about them, and not just what they ]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#762304</guid>
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			<item>
				<title><![CDATA[In my previous job, I make sure ]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[In my previous job, I make sure to know most of our clients (casually), its given that this will definitely give you the return business and/or referral that we all need, but the other thing here is I think, it is plain healthy to increase your network ]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#759933</guid>
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			<item>
				<title><![CDATA[For building relationship with c]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[For building relationship with customers , I think a little bit of humor goes a long way. Remember only make fun of yourself , but never your ]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#755791</guid>
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				<title><![CDATA[Being close helps because of wor]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[Being close helps because of word of mouth.]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#755572</guid>
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			<item>
				<title><![CDATA[The best advice I can give is ju]]></title>
				<link>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm</link>
				<description><![CDATA[The best advice I can give is just be yourself. Many of my customers treat me like I`m one of their friends and that`s always a good thing. designleap8/16/2009 4:05 PM]]></description>
				<pubDate>Wed, 16 Feb 2011 17:40:36 GMT</pubDate>
				<guid>http://www.startupnation.com/community/orca/topic/Are-You-Close-to-Your-Customers.htm#755571</guid>
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