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Using Market Research Surveys to Gather Customer Information

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Episode from Technology Solutions Channel: Business Planning

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Who wouldn't want to get inside the minds of their customers and know exactly what they want from your business? What better way to grow that business and look like a hero to your loyal fans. Assuming that sounds good, surveys have got to be a huge part of your market research efforts. Nothing else gets you direct answers to the specific questions you want answered on subjects as wide-ranging as:

  • What your customer's favorite products are...and which they can't stand
  • What you should be thinking about as far as new products are concerned
  • Who your customers are - what their demographic makeup looks like, what their patterns and activities say about them
  • How they'll react to the various business concepts you have racing around your entrepreneurial brain

And that's just with the first survey you run - subsequent questionnaires can help you dive even deeper into specific products or concepts, and the information you can mine is gold when it comes to planning future improvements in your business.

To get you started, co-founder Rich Sloan and StartupNation web guru Brian Cleveland discuss tips for effectively using online survey tools, methods for implementing surveys for your business, and the powerful marketing insights you can glean from this vital activity. Listen in.


Comments

There are a few approaches you can take to market test your idea:

    You can use Google`s Keyword Tool and Google`s Trends tool to figure out how popular the space is. It`ll give you a good sense on whether or not a market exists. A good article on this is http://www.growthink.com/content/gain-valuable-market-insight-10-minutes-flatYou can build a landing page and run a Google Adwords campaign to test out different messages, obtain feedback from your market. Check out http://www.teamandadream.co...

paula and albx, i have the same challenge.  i have a new product i want to take to market, and i know my target market.  however, as my company is not trading yet, i do not have existing customers.  therefore, my current view is i need to go out to ask questions of people directly.  i`m trying to find a good uk company to do this, and this is currently challenging!  do you know of any, or the correct term to type into google?kind regardsmark.

Bribe them with entering their name to win some free goodie... iPods seem to get a lot of bribery mileage.But I`m wondering, are you surveying them regarding your product? Not sure I understand how they could give useful feedback until they`re on board as customers.....?—paula

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