From your about us:
Our website offers americas best
collections of fine gifts and collectables for various occasions such
as holidays, weddings, birthdays, wedding anniversary, graduations,
kids and other special occasions.
I looked at the pictures on the front page, and didn`t think they were
fine gifts at all. In fact, they looked a little bit creepy, with the
rag mannequins. Plus what Videography had to say...and in particular,
the mass of blue tabs at the top of the main page.
Very confusing page. I think the solution here is twofold. First, hire
a layout artist to re-do completely the home page. Secondly, get a
copywriter to put together some compelling written content that
actually sells your site to a first-time visitor.
I`d maybe do a focus group on the dummies, to see if other people get the sense of strangeness.