Episode Spotlight

Learn how The UPS Store became one of the nation's hottest franchises, as Stuart Mathis, president of Mail Boxes Etc. Inc., and Dan Brady, owner of multiple UPS Store locations, discuss franchising both from the franchisor and franchisee perspective.

Mail Boxes Etc., Inc., a UPS company, franchises The UPS Store and Mail Boxes Etc. retail locations. The UPS Store and Mail Boxes Etc. locations together comprise the world’s largest franchise network of retail shipping, postal and business service centers, with more than 5,400 locations around the world.

Stuart Mathis answered the nation’s questions about topics including:

• Tips for operating a successful franchise
  Stuart provides 3 tips for operating a successful franchise.
• The UPS Store’s process for new product offerings at franchise locations
  Stuart talks about The UPS Store’s process for evaluating franchisees’ ideas for new products, to determine whether they are appropriate to sell from a franchise location.
• Recommended resource
  International Franchise Association (www.franchise.org)

Franchising from the franchisee’s perspective

• Franchising successfully with your family
  Dan Brady, owner of multiple UPS Store locations, discusses the unique dynamics of family-owned franchises.

Elevator Pitch

• Elevator pitcher operates in a competitive field
  Differentiate yourself when operating in a competitive field: mention your credentials.
• What is an elevator pitch?