Kim Blair says
I purchased a gift from my sister's registry through Mommas Baby - 7 weeks prior to her shower. I heard nothing regarding my item (although payment was taken out of my account almost immediately) until 3 weeks later when my sister contacted Lori. At that time we were told she didn't have my item in stock and wouldn't be getting it for a long while (coming from Peru). I requested a refund, and nearly 3 weeks later have heard NOTHING from Lori in response to my multiple emails regarding my refund. I would not recommend this site to anyone. As a fellow busy, working mother - I understand we all face challenges with daily life, however, part of being a small business owner is owning the responsibility to your customers to be able to work through these circumstances and provide impeccable customer service. This is not the case with Momma's Baby.
December 8, 2009
Rebecca Wellington says
I registered for gifts using the Momma's Baby website and I never received any gifts from the company. My friends who purchased the gifts so far have not been able to receive refunds. This has been a very frustrating and disappointing experience. I would not recommend using this company.
December 8, 2009
Bill says
So... we have been waiting over tow months for our gifts to arrive from Momma's baby. lori@mommasbaby.com is not answering her e-mail, nor is she answering her phone. Our friends want refunds.
Don't buy anything form Momma's Baby
March 19, 2009
Colleen Callen says
Lori took the time to explain her products to me and was very helpful in answering my questions. It was so refreshing! I will refer my friends and also shop for my toddler with Mommas Baby,
March 18, 2009
joyce luidens says
She has the most awesome stuff. Not only are they made from organic material, but they are also beautiful. the quality of the service momma's baby give is also quite outstanding. keep up the standard.
March 14, 2009
Sasha says
Great business! Thank you for doing what you do.
March 13, 2009
Ronda Griffin says
Lori has an impeccable customer service. I recommend Momma's Baby to anyone. She took the time to explain her products to me without a rush. I will consider her everytime when I need baby products
March 13, 2009
Mary Kosch says
Amazing experience working with Lori. Lori treats every customer as a friend. My special order purchases from Mommas Baby made me the best grandma ever.
March 10, 2009
Jenn Riedy says
I bought cloth diapers from Lori for my 5th baby. I'm so happy with the product and the service! Lori chooses good quality products, and delivers them with a smile.
Since I live local to Lori, she actually arranged to meet up with me for delivery when we were both already out doing errands--saving not only postage costs, but also saving on unnecessary fuel usage for shipping.
I've been so happy with the diapers. As the mother of 5, I've changed my fair share of diapers already. And dealt with "poopy blow outs" at least once a week, if not more. But with cloth? I haven't had a poopy blow out yet! And washing them really isn't all that much of a hassle--I have 40 diapers, and so need to wash about every 4-5 days. I probably spend less time on washing/folding diapers than I did previously on cleaning up after "poopy blow outs" with disposables.
March 9, 2009
Rebecca H. says
There is no better site at which to register for natural baby products. I received so many wonderful things from Mommas Baby for my recent baby shower! And Lori has provided stellar customer service--really some of the best I've experienced from an online company. I've been recommending it to all my friends!
March 8, 2009
Alina says
That's an awesome service you are providing. Well done!
March 8, 2009
Mary MacMahan says
In need of a "natural" baby shower gift, I started searching the web for shopping possibilities. I found Mommas Baby to have the most wonderful assortment of choices to fill my needs. I placed an order and was amazed when it arrived in just three days, without exorbitant shipping costs. When I spoke personally with Lori Helman, I was so glad I had chosen her with whom to do business. She was sincere, thorough, professional, and friendly! I will definitely be shopping with Mommas Baby again.