Shannon A Shell says Like others the payment was taken from my account and the carseat was not sent. I also continue to get no answer when I call and leave messages and when I did get one email back from this Marie Parker person all I get is "Sunshine Kids has delayed shipping and I do not know when the order will be shipped." Considering this I want my money refunded immediately. This is completely unacceptable as I am going to be bring an infant home in less then 2 weeks and have no seat to put it in. With customer service like this I'm unsure how you have reached such a high ranking.

Sam says I purchased two Radian65 at the end of August.. and have not received them. I have been charged already for the seats too. I call Marie Parker from hipmonkey (877-445-5163) and have received e-mail after e-mail about the issue that there are delays. Delays happen.. but we're approaching November soon.. and this is ridiculous that we had to wait this long.. especially when the website says availability date of 9/30. side note.. supporting the kdm foundation is a good thing.. but not receiving the product in a timing fashion feels like we're getting ripped off.

Mcfarland says The phone number on your website, does not work. 877.816.9960. We ordered a Radian 80 to take with us on our vacation which starts tommorow and it is still not here. No reply to email inquiries either. Don't like that we are unable to get tracking information for the order. We were charged last Wednesday so it should have been shipped at that time. Today is Thursday the following week, and we live in a major metropolis, Atlanta,GA.

Dove says Thank you so much for doing what you are doing. You have such strength and courage. I ordered two car seats from you and have told anyone who would listen to do the same. The whole process was a pleasure. Thank you for offering amazing prices as well! I think about you and your story all of the time. My heart goes out to you and your family.

Jennifer says I found that Hip Monkey offered the best deal on the pricey car seat I wanted to buy for my son. I had recently seen Kyle's video on YouTube, but didn't realize Hip Monkey was founded by his mom. I was thrilled to realize that I could get what I needed at a price I could afford while also supporting a great cause. I had a minor problem with my order (the color I chose was on back order and I didn't realize), and a customer service representative contacted me right away. She was extremely helpful and I loved the personal approach to customer service. I give Christine a lot of credit for turning such a tragic loss into a positive for herself and many many needy families. By offering the best prices, she also enables families with modest incomes (like mine) to afford quality products. I hope she reaches all the goals she has for her business, and I am recommending Hip Monkey to all the parents I know!

Carrie Fincher says I am so happy that I was able to order the seats I wanted form a place that does so much good. I encourage everyone I know to order from your site. I can't imagine what you have gone through since loosing your son. You are an amazing woman and I applaud you for taking this tragedy and turning it into something that helps so many people. Thank you for all you do!

Eileen says Christine, You are an amazing woman! Through the most unimaginable pain, your deepest love for Kyle and your love for children in general broke through like a bright and shining light! Through The Kyle David Miller Foundation, your brain child, as well as Hip Monkey, Inc., you have brought healing to so many of us and have made this world a safer place for so many children now and for generations to come. I love the story that one young mom wrote saying how your work and the work of so many wonderful volunteers at the Kyle David Miller Foundation saved her child’s life. The 2 entities you created, through your grief and pain, The Kyle David Miller Foundation and Hip Monkey, Inc. both help save children’s lives and provide the safest car seats available for children. I think you, Kevin and every volunteer at the foundation and all the hardworking people at Hip Monkey deserve a medal of honor! Keep up the good work. I’m proud of you!

martha says Christine is an inspiration to us all. How she turned her personal tragedy into helping others be safe is beyond words. Directly because of her efforts to educate, all of our family has bought the appropiate cars seats to keep our children, grandchildren and great-grandchildren as safe as possible. Thank you Christine.

betty maldonado says if you can get through the ache in your throat and mist in your eyes your heart will swell with love for this very special mom. betty

betty maldonado says this country is great because of shining examples like christine miller and she is a contribution to the world.

Janine says Thanks again so much, we were so touched by your story my almost 6 yr old 50 lb boy is still harnessed in a frontier we purchased from you. I do have another in my Mother in law's car and in my husband's truck we put the sunshine kids Monterey (also purchased from you) He rides in that one the least so we are ok with him being in such a very safe booster at his height and weight. He could ride in this fulltime, but he rides in the harnessed seats fulltime and the booster only on occasion. We are so very grateful for your story, your website and the awareness that you have brought to parents. I wish I could get through to others, and trust me I've tried. Unfortunately I am one of the few parents that hold up the carpool line at kindergarten due to the extra steps getting in and out of a harness. Some eye roll, but I just smile back..knowing my son is safe..:) thank you :) PS: It takes a very special person (and Mom) to create such an important organization after such a personal tragedy. Thank you. :)

Becky Jensen says Thank you for all you do! i think of you and Kyle often, i have used your story to inspire others to Extend 5 point harnessing and rear-facing of thier children. it takes a special kind of woman to take pain like that and use it to make the world a better place. Thank you Thank You!!

Kendra S says I was having trouble deciding between two products carried by Hip Monkey, so I called the company for additional information. Christine was friendly, honest and informative and helped me to make my decision. It was nice not being shuffled from hold button to hold button while someone searched for an employee who could answer our questions! Thanks Christine, we're very happy with our Recaro, and I can't wait to see what Hip Monkey will grow into!

Morgan Gallagher says I thank you every day, as I strap my son into his 5 point harness on his uber car seat. Everywhere we go, people comment on it, and how safe and snug he looks. My son is also very proud of his 'special' car seat. Thank you so much - my son is now older than Kyle was when he died, and I give thanks every day, he's as safe as I can make him.

Kim Cummings says I ABSOLUTELY LOVE what you are accomplishing. This is such a worthy cause and has touched many families in many different ways. I moved my own daughter back in to a 5 pt harness because of your story and efforts to educate. She is now 6 years old and still in it. Although I am in Canada, I have become a Certified Car Seat Safety Technician because I believe so strongly supporting your goal of safety for every child. I only wish that products were available to Canadians as I would not hesitate for a moment to support the site. Thank you so very much for all that you have done and continue to do. I wish you the greatest success in your journey.

Tonja says I bought my son a Safeguard carseat from from Christine's store Hip Monkey. The website was very informative and my experience was great.

joanna says I applaud Christine for her courage and heart. I hope more people support her cause. I was happy to buy the carseat for my daughter from Hip Monkey, and, in a little way, contribute to helping others.

Fiona from Toronto says Christine, I came across Kyle's website last year and saying I was touched and saddened would be an understatement. However, I think what you are doing through his foundation is amazing and because of you and your family I will now be keeping my kids in 5-point harness seats up to 65lbs (max. allowed in Canada). All the best with your business!

Christine Straka says Dealing with Christine Miller's company, Hip Monkey, Inc. has provided me with the educational information I needed to purchase my 4 year's car seat. Her employees answered my phone call immediately and walked me through my top 2 choices of car seats. I had a concern about the recall of a particular model and the employee knew all about it and assured me that my car seat would be dated after the recall date. Guess what, she was correct. The car seat was manufactured Dec. 2008. I bet no big store can guarantee that!!!!!! The car seat was sent out the day I placed the order on the internet. The employee that had taken my phone call then followed it up with a check-up phone call to my home and sent e-mails to confirm that my product had been sent. I can not thank Christine and her company enough for being the best at customer service, their delivery time, and knowledge about the car seat industry. Terrific and trustworthy!!!!!

Denise says Thank You !! I purchased 2 Safeguards from you about a year ago and love them. I was so unsure of which ones to buy as there was sooo many to choose from. I had done a lot of research and still couldn't decide. It was your website that helped me narrow it down, and then it was you that helped me make the final decision. I was so thankful and surprised when you took the time to send a personal response to my rambling email. After several emails back and forth, I was confident in my decision. I have never received such great service from any other online sales company. You went above and beyond.

Laura Bower says Christine is an amazing person and I am honored to know her and help support her causes.

Kristen says Thank you so much for the wonderful service I experienced with your site! You are an amazing and courageous woman to take the loss of your son and turn it into a successful reason to educate all parents, regardless of income. I love your site and it's very easy to navigate. We recently purchased a Britax Boulevard and received the best customer service ever, complete with a personal phone call. That is UNHEARD of, especially when ordering on the internet! Thanks again!

Tracy Picon says Thank you for your heart. I am so very thankful to have found your site and have purchased a 5 point harness booster seat. We weren't ready to move our son into a full booster because of the risk and found it difficult to find the needed information to make an educated purchase for the safety of our family. The ease of use of your site is fantastic; we will shop your site again and again. I can't imagine the pain there is when a parent loses a child, AND my family thanks you with all our heart that you have been able to continue and build this tremendous company. Thank you for giving back and educating parents. I can tell you of 4 separate families who have used your site and we will all continue to do so! Thank you Christine and to your family, our thoughts and wishes are with you and yours.