The 2009 StartupNation Home-Based 100 Competition

Celebrating America's most outstanding home-based businesses and the people behind them.

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Contestant Profile

ConfirmText Salon

ConfirmText Salon The winners have been announced. See the winners

Contestant's Case to Win

Do less. Save more. Consider it done. That's our motto at ConfirmTextSalon.com. After working in the beauty industry for 13 years as a rep for a major beauty product manufacturer and spending my 10 - 12 hour days preaching the concept of "work smarter, not harder", I was suffering major burnout. Here I was spending all of my time implementing systems meant to maximize efficiency, productivity and profitability for my customers, yet somehow the smarter they worked the harder I worked. I had a stand in for everything that really mattered to me - my family, my pets and my home. I paid someone to walk my 4 dogs. I had a live in care giver for my 72 year old father suffering with Alzheimer's & Diabetes. I paid someone to clean my beautiful home that I never spent time in unless my eyes were closed. I paid lots of money for others to be me.
Something was seriously wrong with this picture. How could working in an industry I loved so much be so far out of line with my vision for my life? It was time to bring a little "work smarter, not harder" to the business that really mattered to me – my life. I just had to figure out how.
What needed fixing in the beauty industry, how could I fix it AND fix my life? Suddenly it came to me - salons and spas have been held hostage for years by no-shows, late cancellations and making the dreaded daily confirmation calls. This time and labor intensive task takes 90 seconds per call and 80% of these calls go to voice mail. This job is HANDS DOWN the least favorite of any person who has ever worked the front desk in a salon or spa. What we had here was a whole lotta hard and not a lotta smart! There had to be a better way. It had to be affordable (RECESSION BUSTER). It had to be easy to use (SLACKER FRIENDLY). It had to produce results(RECESSION BUSTER).
EUREKA! TEXT MESSAGING! Now all I needed was someone with the technology necessary to realize my vision: ConfirmTextSalon.com. Automated appointment confirmations and last minute appointment opening notifications sent by SMS!
Some Things Are Just Meant To Be. I was able to partner locally with a technology provider that loved the idea. He even paid me to develop the services! My salon customers adored the idea and each of them was more than happy to participate in the development and testing of our service. How slacker is that? I managed to get paid to quit my job, keep my customers and develop what would someday be my own! That was 3 years ago and in March 2008, I was able to negotiate a deal that allowed me to quit my job AGAIN, keep my customers and become the OWNER of ConfirmTextSalon.com. My vision of a good life is the life I'm living. I WORK (as little as possible) FROM HOME.

Whether you work in a salon, own a salon, are the customer of a salon or a CTS associate, your life just got easier:

Our Customers
Total no-brainer. Total Recession Buster. Totally Slacker Friendly. Integration with their booking software means TOTAL AUTOMATION saving them hundreds of labor hours each year. They don't lift a finger and the cost per contact is 80% lower than making phone calls.

Our Customers' Customer
Easy, non-intrusive & accurate. No more listening to voice mail, nothing to write down and no more showing up on the wrong day at the right time. Slacker-Friendly. It costs less to receive a text than listen to a voice mail. Recession Buster.

Our Team
Slacker's dream job. Big Time Recession Buster. Picture this: You're making money but you're not doing anything. CTS associates can be anyone with a high speed internet connection and a phone. It's simple - if you're a good fit, we'll train you and you can start selling to salons and spas whenever you want, from wherever you want. Commissions are based on performance and top performers receive ongoing residuals for as long as the customer uses the service.

Ourselves
Our Recession has been Busted and we have become one with our inner Slacker! LIFE IS GOOD! We utilize every trick in the book to make our work fit our vision of a good life. Virtual PBX, VOIP and wireless are ultra-affordable technologies that allow us to make an office wherever there's an internet connection. Taking calls while walking the dogs or hanging out with Dad is the order of the day now. We spend no money on gas or lunch. We spend no time rushing around the house trying to get to work on time. We have no need to “decompress” after a stressful day on the road or in the office. Set up of the service & billing is automated. It's rare that we hear from our customers after they've begun using the service. Kinda makes us nervous sometimes - this smart not hard slacker stuff takes a little getting used to.

Your consideration is truly appreciated and we thank you for your VOTE!

Michele M. Rose and Carey L. Mohan, RHP
(Relaxed Happy People)
ConfirmtextSalon.com
1.866.598.TEXT

Visitor comments

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  • I think what Kathleen means is that she disabled text on her phone, so she can't get any text messages....Read more
  • Kathleen - I'm not sure what you meant by your comment? We provide appointment confirmations for salons...Read more
  • I had text messaging disabled on my cell phone due to the myriad of spam messages I was getting. Don't...Read more