Marketing a Controversial Product

in Forum: Marketing
Source of this discusssion: /media/episodes/3717/RD-March-31-2007.asp Page description: Nancy Jarecki of Betty Beauty knows better than most what it takes to market a product that is sure to stir up controversy, having cornered the market on dye for �the hair down there.�
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Apr. 11 2007 at 12:02 PM
Alison Posted by: Alison StartupNation Team

Alright Nancy, inquiring minds want to know: what is the most popular color to dye Betty? And who is the typical customer?

Stay tuned for these answers and more... 

Apr. 11 2007 at 10:14 PM
Rich Posted by: Rich StartupNation Team
I am meeting Nancy and her team tomorrow at her offices in New York and will MAKE SURE she responds to this... the information's too valuable to go unanswered!


Rich Sloan Co-Founder, Chief Startupologist, StartupNation
Apr. 12 2007 at 12:47 AM
hostclick Posted by: hostclick
Is it just me or did this sound more like a plug then a discussion on the merits of marketing a controversial product.  In fact I would go as far as saying I'm not sure it's controversial at all, taboo maybe, but controversial?
Apr. 12 2007 at 2:50 AM
bettybeauty Posted by: bettybeauty

hey...

the most popular color selling is FUNbetty (Hot Pink).....FUNbetty turned into a crazy frenzy when the color was launched and has stopped selling! surprised all of us sense we thought only a certain percentage would be interested in having a Hot Pink betty, but we were wrong! ....seems that everyone from middle america to even the plains of PA (our number one FUNbetty Hot Pink state buying it) are buying it over and over!  so, geographically there are no certain areas not buying as we thought might happen and now the big surprise it the ages that are buying FUNbetty (Hot Pink)................. the biggest group buying FUNbetty is 34 -- 49!!

our typical customers are mostly females from about 18 all the way up to 69ish ages.....typical customers buy the blonde color (every blonde wants to be a true blonde, hot pink is huge, and the more natural colors (auburn, brown, black) are extremely popular and those help match and cover grey....men are very much our typical customer too!

 

 

 

Apr. 12 2007 at 2:56 AM
bettybeauty Posted by: bettybeauty

hey hostclick....

interesting, what do do think the difference between 'taboo' and 'controversial' is ?

plug or no plug...gotta talk about the product to discuss the marketing!

Apr. 12 2007 at 8:51 AM
hostclick Posted by: hostclick
Nancy - First let me say that I in no way meant to offend and think you've done a fantastic job making a subject people are embarrassed to talk about "safe".  There is no question that takes marketing skill.

My issue is with the word controversial and the title of the podcast being misleading.  To me a controversial product is for example Kevin Trudeau's book on 'Natural Cures' as their is question as to whether anything he says is legitimate and you end up with two strongly opinionated camps. A payday advance is another product that I would consider controversial as their is question as to whether or not the product helps the people it serves or hurts them.  I personally (and this is just one opinion) felt that the marketing aspect of the conversation was extremely light (especially for a 2 part).

That said you've certainly got an interesting product and I wish you the best of luck!
Apr. 12 2007 at 9:14 AM
Rich Posted by: Rich StartupNation Team
hostclick,

let's make the marketing takeaways more satisfying then!

what are some obvious questions you have for nancy (or us)?

let's turn over all stones!

rich
Rich Sloan Co-Founder, Chief Startupologist, StartupNation
Apr. 12 2007 at 5:19 PM
Martyvan Posted by: Martyvan

I have a question....Nancy, how do you approach retailers with what many would consider a "sensitive" subject?  I'm sure being first to market, you've had to educate the buyers--do they immediately jump on board, or does it take time?  We have a niche product line as well--bath and body products to help couples reconnect. I don't believe we're as "contriversial", but as soon as you mention "couples", people think "sex".  Educating takes so long...it's been frustrating.  Any advise?

C&M Couples (cmcouples.com) | Action Wipes (actionwipes.com)
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