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Oct. 15 2008 at 5:02 PM
ZekeLL Posted by: ZekeLL

Does Your Website Make these 7 Mistakes?

In the last six years I have analyzed over 500 websites. It is incredible how the exact same mistakes keep appearing time and time again.

The main reason for this problem is that a great percentage of web designers forget that a website is a way of communicating and growing a business. They feel they need to shock their clients with animations and cool graphics.

Don’t get me wrong. Clean and professional graphics are a very important component of a successful website. But they are not everything.

I’ve put together a list of the seven most common mistakes that website designers make and how you can avoid them.

Overlooking the goal of the website
Every website has a goal. You probably sell products online. You probably offer professional services and want your visitors to fill out a contact form or find your phone number. You probably sell software and want your visitors to download a trial version.

No matter what your goal is, you have to make it easy for your visitors to take the action that you expect them to take. As a rule of thumb, you need to use contrast to emphasize the element that you want your visitors to see (add to cart button, download now button, contact us link, etc.)

Make it obvious for your visitors and you will convert many more of them into actual leads or customers.

Not writing excellent copy
A clean, professional, and easy to navigate design is very important. But it is not enough.

When people visit your website you have less than 30 seconds to give them a good reason to stay or they will leave. You have to be able to communicate why your business is better than the competition and why should your prospects give their business to you and not to someone else.

You know your industry better than anybody else. Think about the major motivation that moves people into buying the product you sell. Is it product quality, price, reliability, duration, company’s reputation? Find out what prospects are looking for and give it to them.

Having too much clutter
This one drives me nuts. It seems like some website designers try to put as much stuff as they can fit on a page. There are two main problems with that. It makes everything hard to read and it is difficult for the important elements to stand out.

When it comes to website design, less is more. Use blank spaces. It makes the text easier to read and the information easier to find. Don’t clutter your pages. Please don’t.

Not understanding the basic design principles
These are the four most important design principles.

Alignment: every element has to be aligned with other elements. Don’t just place elements randomly on your websites.

Repetition: use the same fonts, colors, and elements across your website. If you use red Times New Roman text for your headline on your About Us page, don’t use a different color or type on the Contact Us page. (And please never use Times New Roman for a headline!)

Contrast: I’ve seen so much black text on dark blue background that it has made me sick. Make the text contrast with the background and the most important element of the page stand out.

Proximity: put together similar elements. Let’s say you have 6 sections on your website: cars, trucks, RVs, Home, Contact Us, and About Us. You don’t want to put cars between About Us and Contact Us. You want to group cars, trucks, and RVs. Maybe even put them under a new menu item called Our Products.

Not making the website intuitive
How many times have you been browsing a website looking for something and couldn’t find it even though you knew it had to be there somewhere?

You have to make things easy to find. If most of the people who go to your website contact you by phone, put your phone number right in front of them, big and above the fold.

Not testing the website on different browsers
If you are not a web designer, you might not know this, but almost all the websites look different on different browsers. Maybe your website looks great on Firefox but not on Internet Explorer. Or maybe most PC browsers display it well but some Mac browsers show it all broken.

A professional website designer will run a cross-browser compatibility test to make sure that every visitor can see your website correctly.

What is the 7th mistake?
There are clearly more than seven mistakes that most website designers make. I don’t want this to be an article but more like a cool discussion about common web design mistakes. So what do you guys think? What other mistakes web designers make frequently?

If you need advice about your new website, please let me know and I will be happy to help. No commitments, no strings attached. Just sincere advice from one entrepreneur to another.

Have a great day!




Edited by: ZekeLL - Oct. 15 2008 at 5:06 PM
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Zeke Camusio
Professional Web Design
Blog: www.TheOutsourcingCompany.com/blog
info@TheOutsourcingCompany.com
(1)877-581-3921 (Available 24/7)
Oct. 15 2008 at 5:49 PM
cmdesigns Posted by: cmdesigns
Hi Zeke,
Can you look at my web site and let me know what needs improving? I know the web is where the future is, and want to maximize my presence. I want to convey classic, professional, elegant, and quality.
www.catherinemillerdesigns.com
I offer custom engraving, I would be happy to barter for your input.
Thank you
Sincerely,
Catherine

Catherine Miller
Catherine Miller Designs
7 Cloverleaf Llane
Buckhannon, WV 26201-8889
304-472-3331
wwww.catherinemillerdesigns.com
catherinemillerdesigns@gmail.com
Oct. 15 2008 at 8:17 PM
CraigL Posted by: CraigL
This kind of info needs to be drilled in repeatedly. Especially about making a Web site intuitive to the *viewer* not the designer.

We had a long topic about pet peeves with Web sites. Seems like there are a whole lot of things that can go wrong. :-D Craig Landes
---
Defining the undefinable. "There are 10 kinds of people in the world---those who understand binary numbers and those who don't." - Unknown

International Society of Curmudgeons
Oct. 16 2008 at 1:02 AM
ZekeLL Posted by: ZekeLL
Hi Catherine,

The structure of the website is good overall. You don't get lost easily. I think that it could definitely use a makeover to make it look more fresh and professional.

The color selection could be better I think. Too many cold and dark colors turn the visitors off.

To make the text easier to read (i.e. About Us section) break it into paragraphs. It looks too overwhelming.

I don't think you need a captcha on your Contact Us page. Those are for websites that are spammed all the time and where users create accounts (Hotmail, Gmail, etc.)

The "home" link is usually at the top of the menu, not at the bottom.

Your website has more good things than bad things. I think it could really use a complete redesign to look A LOT more professional.

Let me know if you need any help with it.

Join Our Entrepreneurs Group on Facebook
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Zeke Camusio
Professional Web Design
Blog: www.TheOutsourcingCompany.com/blog
info@TheOutsourcingCompany.com
(1)877-581-3921 (Available 24/7)
Oct. 16 2008 at 11:50 AM
cmdesigns Posted by: cmdesigns
WOW Thank you ZEKE!!!!
I really would like the the help. My friend Herb did this for me, we know that it needed something. He  expertise is  government stuff, and did the site as a favor for me because he believed in my work. My site before that was not very good and really does not come up in searches either. Right now it is just kind of a virtual  business card in a way. The only people who see it already know me and use it to show others.
I had chosen the black background  color because I photograph my crystal against black velvet. The professional photographers pull their hair out, because engraved crystal is so very difficult to photograph. I was checking into the gray   background paper to see how that works. Oprah's angel was taken with that background.
I would be happy to engrave something for you for all your advice, really.
Sincerely,
Catherine

Catherine Miller
Catherine Miller Designs
7 Cloverleaf Llane
Buckhannon, WV 26201-8889
304-472-3331
wwww.catherinemillerdesigns.com
catherinemillerdesigns@gmail.com
Oct. 16 2008 at 5:44 PM
ZekeLL Posted by: ZekeLL
There is no need to Catherine, really. But I do appreciate the gesture a lot.

Have a nice day!

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Zeke Camusio
Professional Web Design
Blog: www.TheOutsourcingCompany.com/blog
info@TheOutsourcingCompany.com
(1)877-581-3921 (Available 24/7)
Oct. 21 2008 at 2:56 PM
RockyMoore Posted by: RockyMoore
Hi Catherine, I was looking over you site also while I was here today.  Here are few things that came to mind when I visited there:
 
One the first hit of the page, it took a while for somethign to show-up in the center of the page.  I figure this is the loading of the images, but it might be nice to have a good image show there while the others are loading instead of hanging there waiting.  When it is finished loading though and is buffered in the browser cache, it looks really good. 
 
The nagivation links on the left look a little absent of design, perhaps image rollovers or something like that would add more bang to the page.  Still quite usable though.
 
On the "Designs" page though, navigation is not quite so obvious.  Since it does not have the same template that your other pages employed (the background, side navigation, etc), the visitor is instantly sent scrabbling to see how to navigate the page.  The first time I hit the back I quickly hit the back page without noticing the paying attention to the graphics along the bottom, I just saw the "top 10" image and my brain said that was all and moved on without further thought.
 
I do not know if you have access to a developer that is able to handle Microsoft's new technology called Silverlight, the images you are showing could be very creatively handled in a new featured call "Deep Zoom" that shows a zoomed out page of graphics which you can soom into and get further details.  For an example, you can see the Hard Rock Cafe page:
 
 
You can zoom in and keep zooming to see all the detail of any of the images, and it all works with your mouse scroll wheel.
 
While not everyone has this new ability in their browser, millions do and more will in the future.  It would be great if the page could detect and offer up a vanilla viewer or a Silverlight DeepZoom view depending if they have installed the extention or not.  All future versions of Windows will have Silverlight built in.
 
On the about page, linefeeds between paragraphs would help greatly along with maybe some subheadings on the page to break up the blocks.
 
On the "ask" page, I would keep captcha to filter out bots, although I would reduce the number of letters to three or four.  If you do not have protection on the form and a bot hits you, they can flood your with tens of thousands of posts in minutes.  My blogs use to get hit by them and it took a lot of work keeping them out.  However, even with it, you still stand a chance of an automated system hitting you, getting past the protection but the chances are slim.

The actual code of the site appears to be using much older design styles such as table layouts for the design which is considered a no-no by much of the web development world today.  It also has a lot of style information in the HTML tags which are better served in what is known as an external cascading style sheet file.  This makes for more flexiblity in the design, a lighter load going over the wire and more search ending friendly. All these things and a few others cause your page to come up in the browser in what is known as "quirks mode" which is not reliable cross the different browsers.  For your site though as it currently is, I do not know if there is much of a difference in appearance. 
 
That all said though, it still seems to show well in Internet Explorer 8 and Firefox (although again in Quirks Mode) which some of the more modern sites seem to have issue with.
 
Overall though, I would give your site a 8 out of 10 for layout (big point loss on the "designs" page, could have been a 9.5 which a better follow through on that page) and a 4 out of 10 for the code design.
 
Also, those photos are great!  Well done job by your photographers!
Rocky

http://www.RJSoft.com
http://www.ReflectedThought.com
http://www.HintsAndTips.com
http://www.WhatsNewLocally.com

Oct. 21 2008 at 3:05 PM
barose Posted by: barose

Great article!  I am constantly working on my site – which is difficult since I’m doing it myself and have NO design HTML, XHTML, CSS, etc experience. I will just have to keep chipping away at it one code at a time.   :)

 

 

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