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Thanks for your reply, TigerTaco.
I'm glad you [asked] that.
The links to the software is meant to show how that software is being used in a particular application. Of course, that same software could be and is being used differently elsewhere by others depending on their application as well as providing different benefits in that particular application.
I took a look at your website so I could better understand things from your perspective and better answer your [question]. Great product I might add based on what I read, pictures, video, etc. You should be very proud.
Now, back to your question.
In your case, without being overly specific here, as this is not the venue for that, and based on that brief look at your website and performing a brief and basic search engine search to obtain additional info, in my opinion, the application of some of the software listed in the links I provided (or others that are available) could reduce your costs substantially in both the short and long run, especially as it relates to labor costs. Remember, this is based on a brief observation and without an in-depth analysis. Interpret it as you will.
To see what I mean, take a detailed inventory of how you and everyone associated with the product assigns their time on a daily basis for sorting and answering E-mail; order processing; looking up stuff on a case-by-case basis, especially customer-related, etc.; answering the same 'ole questions again and again; time it takes for repetitive tasks; handwritten anything or dealing with redundancy; etc. Calculate that total cost and time again, for everyone and ask yourself, "if I had it to spare, what could I use it for?" What I'm saying here applies to 99%+ of businesses, not just yours. So take this as a general overview that nearly applies to everyone.
To continue, the potential reduced profit will only steepen as you sell more product and as your customer base increases if all that I see on that website is your primary, if not only online 'doing business' source. Note, I don't doubt your ability to create a profit, I just think you could be making a greater profit.
Your profit can increase even more than it is now when implementing various software listed in those links and/or implementing others that are available plus applying other techniques and strategies not mentioned here, in addition to making logistics revisions. I'm making this assumption based on whatever your current cost structure is and current market conditions in general.
In addition, I thought of a few more suggestions you really need to look at in moving forward in the future - one has to do with positioning in the online marketplace in terms of increasing Web traffic and two (2) others have more to do with something more vitally important. Still, they are in no way show-stoppers; they are mainly ways, again, to squeeze out additional profit.
In a nutshell, two (2) of the main reasons to implement specific software and other techniques and strategies are to reduce labor costs and collect and analyze data for decision-making about the future. Certain techniques and strategies complement the software while others are totally independent of software.
Possibly go back and look at the various links again and try to see what each has to offer, and also read the articles. Then look at your situation and see if you can 'connect the dots.'
As I said before, based on what I read, I think your product is a 'hit' - I just feel you deserve to keep a larger percentage of the revenue you are currently generating and are going to generate in the future. That's where software and more can help make that happen, smoothly and proactively.
Good luck with your sales!
Edited by: profitizer - Jun. 22 2008 at 3:01 AMView my Profitizer profile.
IBNETLLC.com & BestWebEstate.com
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