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I know I'm jumping in late on this, but there is still part of her question unanswered, and it may help others.
To offer a Blog or Forum.
Blogs are articles, with comment capabilities.
Forums are threaded conversations, beginning with a topic (like this one).
As one who operates both a blog and several forums, the blog is much easier to manage as far as time spent per day. Both the blog and forums attract a lot of "forum spammers", robotic programs that invade, posting links to primarily porn and scam sites.
If a forum is set so that anyone can post without first registering, then expect to spend all your waking hours deleting posts and users. On the other hand, if a forum is set so that only registered users can post, a lot of users will be turned off and not post at all.
The administrator area of most popular blogs, such as Wordpress, are designed with a simple one page comment moderation tool. Forums must be gone through topic by topic, searching out inappropriate postings.
It has come to the point in the forum world that forum owners are turning to professional moderators, rather than attempting to manage on their own.
When I'm approached by a prospective client asking about our forum moderation services and wishing to start a forum or blog, I first determine which will best suit their needs. In most cases, I advise that a blog works much better than a forum, unless the client would be better served by a forum.
Pete Carr
Chatmag.com
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