I`m located in Sunny Surrey British Colubmia, recently married and a new homeowner.
I am a Virtual Business Administrative Solutions provider. My business offers Virtual Assistance to small businesses, solo business professionals and entrepeneurs seeking a better solution to managing their business. I handle the administrative tasks that take time away from you to manage the business, spend time with your family or work on your dream.
I recommend www.CallRuby.com to my clients when they are in the need of a call answering service. They`re prompt, professional and relatively in expensive as well. They cover the hours of 7am to 5pm PST time, they are based in Oregon. They are very adaptable in their service and will adjust their call answering to accomodate you.
Hello all,As a virtual assistant I`m always on the look out for useful services that don`t cost a bunch of money. I have used Efax as well as MyFax for fax services. I use TollFreeForwarding for my toll free number, there are no monthly fees and you use only the time used, only minor thing is you much have at least a $10.00 pre-paid balance with them at the beginning of the month. Works great for my use.I love using OpenSource Software (Firefox, Thunderbird, SunBird and OpenOffice) save a bundle on software that way. If you`re someone who needs to track their hours for billing purposes web source that`s really useful is www.myhours.com. I also use www.bravenet.com for many of web-site resources, most of their products are free (with ad support) or minimal cost for their professional versions.BTW, great discussion.
Do any of you specialize in assisting sales professionals? Such as sales reps that are on the road, in the field, all the time?
If so, what is the average amount of time a week you assist each client? And, what would be an average weekly billing for one of these clients?
Do any of you "specialize" in certain areas of business?
While at the moment most of my clients are local small businesses my background comes from Sales, Marketing and Technology having worked with senior executives for various companies, most of the executives were on the road about 75% of the time. While they were I would often manage the office, their schedule, presentations, correspondence, travel and any other administrative work that was necessary.
Depending on the extent of service needed I could assistance for a "road-warrior" to be anywhere between 5 to 15 hours a week. Tasks I would suggest handling for a sales professional would be management of promotional material, planning any tradeshows, booking and managing the travel (flights, hotel, car rentals, restaurant reservations etc.), development of presentations (both powerpoint and booking conference rooms), contact with clients while the sales person is on the road, as well as management of email and voicemail.
My focus is working with solo business professionals (such as traveling sales personnel), small businesses and solo entrepreneurs.
Hopefully that answered your questions, but if you want some further clarification feel free to message me or post another reply.
Renee3Rs Business SolutionsAdministrative Solutions Provider
Like Tawyna mentioned if I`m planning or unexpectantly am unavialable for a day I often won`t tell my clients (do they in turn tell me when they`re unavaiable for a day). Most of the work I do for clients is not last minute tasks but longer term projects or ongoing administrative work that when you are proactive you can accomodate for time away.
If I`m going on vacation or will be unavailable for a longer period of time I will have the discussion with my clients, ensure what needs to be done is handled and then follow up on my return. Similar to other solo practitioners. For key ongoing clients I offer two forms of back up; access to another recommended Virtual Assistant and voicemail, if the other VA can`t handle what task needs to be done.
But as mentioned most often the tasks can wait for my return. It`s all about being proactive and planning as best one can. Something everyone needs to think about is that a Virtual Assistant is not like an in-house employee but also an independent contractor much like any other solo entrepreneur.
A key compenent when seeking at Virtual Assisstant is finding someone who fits your work style and is focused on assisting you achieve your priorities. So while the hourly rate is certainly a consideration when looking to work with a Virtual Assistant, it`s certainly not the end of it. There are so many other elements when seeking out a working relationship with another independent professional.
Danielle posted a response earlier with a link to her article about what to look for when hiring a Virtual Assistant. If you are considering hiring one, it`s definately worth a read, and of course I along with the other VAs would be happy to answer any other questions you may have.