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Eric,I`m glad you brought this up. My partner and I have merged our companies into one and we handle all business exactly the way you do, in that we consult on everything. Right now, we are using the titles of co-owner/co-founder, as well. It seems a little `too much`, in my opinion, to put that all on a biz card. I would like to decide on somthing simple and yet lets others know that there is two of us invovled. But I`ve come to realization that it`s not really necessary to think like that. Once a client begins to inquire about your business, i.e. goes to your Web site, speaks with you on the phone, whatever, they will find out soon enough that there are two of you anyway. So I think that it`s not really necessary to list co-owner/co-founder. I like the idea of using Owner or CEO or even President. On a final note, I really do like RobertJ`s idea, though; he makes a good point, and having different cards might be the way to go. Thanks -- I`ll have to try that myself.Good Luck!Rebecca
R@,Good day to you, as well!In my view, VAs are different in many respects. There are some who specialize in certain areas or sometimes it`s referred to as a niche or trade market, while others take a more general path until a niche has been discovered. In my experience and in my current business, we have clients who cross a broad spectrum of industries -- from clients in law, business coaching, Internet marketing, insurance, et cetera. I feel that it depends on the VA, where they feel more comfortable and where their own experience lies. Sometimes, a new VA isn`t really sure where they want to direct their energy; therefore, it takes some time to cultivate that to determine where they want to expend that energy.In my personal experience, I was a business manager for a cluster of radio stations in Florida. I dealt with sales on a daily basis. I did things from calculating commissions to fielding communications from them while they were on the road. Additionally, I had a client who traveled the country and we would keep in close contact via e-mail, Skype and phone -- I probably spent 10 hours a week with him. For me, dealing with sales staff in-house was much different than working with sales as a VA. I hope I was able to answer a few questions for you and I`m sure you will hear from others, but this is based on my own personal experiences thus far.Rebecca
Wow! This is something I might need to look into. Thanks for all the advice on here thus far. I had a client who was already set up with 1ShoppingCart -- I personally didn`t think it was too user-friendly. But that is the extent of my dealings with a shopping cart. I would like to know more about the different options, though, as I might need to help a client set up and maintain it. So I will check into what you all have mentioned, but has anyone used 1ShoppingCart? And if so, what did you think?
Another thing to mention is that VAs are available on a global basis, which means time differences used to an advantage.
I read about a small financial consultancy, once, entering a bidding
process for a very large contract. Their competition in the bidding had
been all the large banks, but the company asking for bids took a risk,
and opened the process to smaller companies.
The small company had four partners, each of whom lived in "quarters"
of the planet. To that end, partner 1 worked until 6pm, then handed off
to partner 2, six hours behind in a different time zone. Then partner 2
handed off to three, then four.
48 hours later, they had a completed bid proposal because they could work on it 24 hours per "day." The larger bank,
when asked for their response, said they required at least six weeks to
finish the proposal. It happens, I`m a night person, by nature.
I tell people my office hours are from 2pm until 3am, Central US time.
There are two advantages to clients. The first is that they can hand me
projects at the end of their normal business day, and usually get the
results in their system the next morning. Another advantage is that I
can work in "real time" with people in Australia, India, and sometimes
Very true, CraigL! Although there are not four of us, for example, my partner and I span the globe, as well. I am a military spouse located in Spain -- I will be returning to the states in 2008 -- but my partner is located in Kentucky. It works very well for us and we try to use my 6-hour time difference from the Eastern Standard Time to my client`s advantage. My partner can work on a project when it`s the end of my work day and I can finish up the project while she`s sleeping. In short, I am able to work on or finish up client projects and have them ready the next business morning, if necessary. It works out really well for us.Very good point! Thanks for bringing that up!Rebecca
Hi, Ciscocciein2006!In regards to you following questions:What are typical fees for a virtual assistant? This depends on what the project entails. A VA usually charges `roughly` $35 to $65 per hour -- again, depending on the project. Please keep in mind that you would only being paying for time worked. A VA tracks his/her time utilizing time tracking software and only charges you for actual time worked. Things such as employee benefits, taxes, office space, lunch, breaks, office equipment, health insurance and many other employee costs would never be included in a VA`s rate. I`m sure another VA can elaborate more on what I`ve just stated.
Do VA`s juggle several businesses at once? If so how would they know which customer the incoming telephone call is for? Yes, we do juggle many other clients at once -- just as you would. In my business, I do not handle a client`s incoming telephone lines. Usually, it`s set up where I only have to manage a client`s customer service e-mails and Web site transactions. I can`t answer for other VAs, so they will have to elaborate. If you still have questions feel free to post them or e-mail us. I must say that my Web site can answer some of your questions, as well. Furthrmore, we would be happy to answer any of your questions via phone -- our number is listed on our contact page.I wish you the best! And thank you so much for your questions. Rebecca