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Helpdesk software

    • 1 posts
    December 17, 2012 6:38 AM EST

    I've been using Milldesk for the past few years, and it was really easy to adapt to.

    I highly recommend it!

    Take a look:

    www.milldesk.com



    • 2 posts
    October 29, 2012 1:11 AM EDT

    Hi DRover,

    Have you checked out Freshdesk? From basic features like help desk ticketing, SLA management, time tracking, etc, to more cool stuff like gamification, multi-product/language/time-zone support, Freshdesk can help you earn some customer love, the best way possible.

    And, if you are startup, you can have Freshdesk for FREE up to three agents!!

    GoodLuck!!

    • 3 posts
    February 12, 2013 9:03 PM EST
    Try eAssistance Pro live chat Software that easily integate with CMSs such as Wordpress, Joomla, Drupal or ecommerce platforms such as Big Commerce, Magento, etc. It has some good features such as:
    Real time visitor monitoring feature to get complete details of each and every visitor.
    Geo-location feature to view all visitors on a global map layout.
    Co-browsing feature to browse with website visitors.
    and many more check out here: www.livehelptool.com 
     
    Thanks
    • 17 posts
    October 4, 2012 1:46 AM EDT

    It is a very use full url............

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    • 9 posts
    January 21, 2013 11:35 PM EST

    Check out Live2Support. Its one of the premium help desk software for website through which you can communicate with website visitors as well as customers. You will be able to track visitor's Geo location. Live2Support is the first who has introduced in the industry:

    • Geo Location tracking in live chat solution
    • Integrated hits log with live chat software
    • Most affordable live chat software in the industry 

    100% customizable, secure, easy and affordable help desk software.

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    • 37 posts
    November 2, 2012 9:26 PM EDT

    Help desk support software is a must-have for any new or existing online business. Help desk management system can add value and productivity to a number of key areas in an enterprise.

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    • 1 posts
    September 12, 2012 3:42 AM EDT

    Does anyone know or have any recommendations for help desk ticketing software that works on Linux?  I'm in need of an application that allows users to submit via email and web tickets and that we can track our work. Another forum has recommended IssueCentre's help desk software but there might be something cheaper out there.

    Thank you.

    • 23 posts
    February 19, 2013 5:49 PM EST