Here is a tool that I feel is the greatest tool for coming up with good creative ideas. Ideas on what happened. Ideas on how it happened. Ideas on what caused it. Ideas on how to fix it. Ideas on how to improve it.
Many times we are in meetings where discussions are taking place and you try to add to the discussion only to have someone else ”Knicks” your comments. The person “Knicking” really did not mean to make it sound like your idea was bad but that is the way it came across. Unusually, you will not add more to the conversation. Once put off we tend to keep quite. Plus, I might add, the issue being discussed never really gets resolved by the group. What is happening here is just something that our culture seems to thrive on and that is negative comments. We tend to always come up with why something will not work. We seem to be focused on that. But we never or rarely come up with why something will work, or at least what is good about that idea.
This tool helps in this discussion area to bring out what is good ( the golden nuggets) first and then discuss the issues with the idea next. So here it the tool:
LCS stands for Likes, Concerns Suggestions. In almost any meeting you can use this tool and you will be amazed at how it improves the discussions in the meeting. Here is how it works:
Usually the ideas created using LCS are far superior to those that don’t. The reason for that is it is additive intelligence. With a good cross-functional team using LCS a diverse amount of intelligence is brought to the meeting and through LCS it is unleashed to solve an issue or problem the team is working on.
Now remember in Six Sigma even this discussion is only an opinion of the team or group. Now you have to go collect data and prove that the opinion is correct.Well give it a try and let me know what you think. Enjoy
Six Sigma Master Black Belt