| Description: | Since 1979, I have worked in the franchise community as a consultant, franchisee and franchisor. Author of several franchise-related books and countless articles that have appeared in media worldwide. Served for many years as an advisor to franchisors, franchisees and small business owners internationally. Areas of expertise include management development, marketing, customer service, training and strategic planning.
Author or co-author of 18 non-fiction books including the Franchise Pre-Investment Checklist, Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Get It! The Secrets of Cultivating the HomeVestors Millionaire Mindset.
From November 2004 until January 2009 served as President & CEO of HomeVestors of America, Inc., America’s #1 home buyer®, and the only franchise of its kind. Was a franchisee of HomeVestors from 2002 until 2005. Has been a franchisee of several other concepts and served on the Board of Directors for both HomeVestors (Chairman of the Board) and The Dwyer Group (1992-2003).
Articles about franchising have appeared in Reader’s Digest, Inc. Magazine, Wall Street Journal, USA Today, International Herald Tribune, etc., as well as many IFA-sponsored publications.
I lead a variety of seminars including How To Capture & Keep Customers, How To Franchise Your Business . . . I facilitate Masterminds for franchisors and franchisees.
Popular speaker and trainer at franchise conventions and meetings internationally. Provided services to more than 100 franchise companies.
College professor at Kent State University (1972-1976) and Temple University (1976-1985).
|
See the top 100 home based businesses in America.
Ok. So it’s 5:00 a.m., and I walk to the kitchen to get a cup of coffee with my eyes half open.
Ugh...
