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Everyone Says They Want the Big Order

Everyone says they want the big order. But beyond all the techniques and tricks of the trade you've heard about how to crank up your sales, here's an ever-looming challenge entrepreneurs have to deal with:...

byRich Sloan

August 22, 2005

Lunch from hell

We've been to some real doozies of business lunch meetings...including some awkward situations where we had to make on-the-spot judgement calls on what was appropriate to do. Just to make sure we're acting appropriately, we...

byRich Sloan

August 8, 2005

Website Traffic Tips from Overstock.com founder

This past weekend on StartupNation Radio we were joined by guest host, Patrick Byrne, founder and CEO of Overstock.com. The theme of the show was all about creating a web presence that takes your business...

byRich Sloan

July 19, 2005

Who Calls Your Phone?

Joan Isabella's recent post about answering your phone struck a chord with me. I remember how much we spent buying and servicing our ridiculous Lucent phone system back at my last company, and not even...

byJonathan Hudson

July 13, 2005

Shedding light on an unforgettable impression

Following on the theme of our previous blog entry, you might get a kick out of this story. We're focusing on an unforgettable impression someone made on us by going to lengths to do something...

byRich Sloan

July 12, 2005

Who Answers Your Phone?

I love it when a human being answers the phone. Over the past few weeks, I have had the pleasure of trying to telephone a list of 67 people. I've spoken to five of them....

byJoan Isabella

July 12, 2005

Desperately seeking sales

We recently received a plea for help from an entrepreneur who just started up a consulting business. She was having a hard time getting initial customers. A lot of people who are just starting up...

byRich Sloan

July 5, 2005

eBay Live! update

Well, folks, if you were ever wondering whether eBay is still in fashion, we can assure you that it is--more than ever! Our most recent Success in the US tour stop was in San Jose...

byRich Sloan

July 1, 2005

Sales Training Tips: Boost Your Sales Personality

A surprising number of startup entrepreneurs have little clue as to why their targeted customers will buy or not buy their product or service. Even if your sales jump quickly out of the starting gate,...

byStartupNation

June 28, 2005

Salesforce for cheap

I'm no marketing genius, but I know that certain products and services require repeat exposure to prospects before they will convert to customers. I've heard that the magic number is 6 or 7 points of...

byJonathan Hudson

June 25, 2005

From Business Plan to Business Growth Plan

Like most entrepreneurs, you probably had a business plan to start. Maybe you used it to help raise money. But now you operate in the real world, and everything seems a little different. No matter...

byStartupNation

June 17, 2005

Are you willing to say, “Don’t buy that from me.”?

A customer walks in the door of your boutique pet store. Even though there are four national brand "big box" pet product retailers in your vicinity, this customer chose to come to YOUR store. Cool....

byRich Sloan

June 8, 2005

A business practice we admire – Classy Follow Up

As you know, we've been blazing trails all over the country on our book tour. Along the way, we've been reminded of a business practice we recommend you consider adding to your mix. It's a...

byRich Sloan

June 7, 2005

Sales Training Techniques – Get Better at Selling

Dear StartupNation : My business is now in its fourth year and one thing is clear: I‘m good with ideas and day-to-day tasks involving my specialty area, but selling is not my strong point. Can...

byStartupNation

April 22, 2005