The central monitoring station is considered to be the most important part of your business security system. Take into consideration how well your central monitoring station can provide for your needs when looking for a security system.
When an alarm goes off, the central monitoring station is the first place to be notified. Many times the alarm is set off accidentally. There are a couple of ways the central monitoring station can help asses if the alarm is false, and decide if they need to send the proper authorities or not.
An audible delay alarm is one way to let the central monitoring station assess if the alarm is false. This delay usually waits 45 to 60 seconds before it goes off. This option will give an authorized employee enough time to provide the proper passcode before the central monitoring station contacts authorities.
The central monitoring station also can help prevent false alarms by alerting your company there is a problem with your phone line. If the central monitoring station is alerted of this, they can call your company’s point of contact’s cell phone to assess the situation before alerting authorities.
The central monitoring station is able to alert you of an intruder (no matter which way you choose) because the control panel is pre-programmed with your business information and connected to your company’s phone lines. When the alarm is set off, the control panel will automatically alert the central monitoring station. The central monitoring station will in turn alert the proper authorities of this intruder.