There’s a “Survey” for everything
Now I’m officially convinced. There’s a survey for everything. I just received this press release via email, and folks, it’s earth-shattering news… fewer cleaning supplies are being used in the down economy.
(Seriously, who thinks up this stuff?!)
Survey Reveals More Than One Quarter of Small Businesses Cut Back on Cleaning Amidst Down Economy
Owners Stress Need for Effective, Time-Saving Solutions and Cleaning Guidance
CINCINNATI, Dec. 1, 2009 /PRNewswire-FirstCall/ — The Small Business Index deployed by Mr. Clean Professional™, a provider of small business cleaning solutions, and the National Federation of Independent Business (NFIB) finds that more than one-quarter (29 percent) of small businesses have scaled back on workplace cleaning. The Index was conducted to identify how the economy has affected small business cleaning standards, and revealed critical resource shortages faced by owners today.
Despite that roughly one of every three owners (31 percent) recognized “cleanliness and appearance” as having the greatest impact on customer first impressions, a significant number have curtailed their cleaning processes. Eliminating professional cleaning services and buying cheaper or generic products are the most common ways owners have cut back, while others now clean less often or buy fewer products. Of those who have altered their cleaning practices, almost half (44 percent) report negative repercussions, such as rising customer and employee complaints and longer cleaning time when using cheaper products.
“Now more than ever, we recognize owners’ needs for solutions that work at the speed of small businesses today and for information that equips them with cleaning best practices,” said Pete Self, research and development manager, P&G Professional. “Mr. Clean Professional provides small business owners with both powerful cleaning solutions as well as a 24-7 information resource, helping restore owners’ confidence that their business’ appearance makes a great first impression every time.”
Small Businesses Demand Effective Solutions
Six out of ten small business owners (60 percent) said time is the biggest barrier to keeping their workplace, whether retail or professional, as clean as possible; meanwhile, less than one-sixth (14 percent) believes staffing is the major hurdle to cleanliness. As a result, the vast majority of small businesses surveyed believe “effectiveness” is by far the most important factor when selecting cleaning products.
To address the concerns of small business owners, Procter & Gamble Professional has launched Mr. Clean Professional, a commercial grade line of hard surface and floor products, including four disinfectants, specifically designed to clean with up to twice the speed and power of similar products. The four disinfectants are effective against the 2009 H1N1 virus – a key factor for the nearly one of every two small business owners (47 percent) who indicate that the swine flu has affected their cleaning process, the majority of whom now look for disinfecting products when possible.
Owners Call for Cleaning Guidance
Additionally, when asked what cleaning resources would be most beneficial, approximately half of small business owners (49 percent) cited they need free resources and advice from trusted sources that help them get the cleaning job done.
“Our membership research confirms that owners continue to face tough conditions, including plans to reduce employment over the next several months,” said Mark Garzone, senior vice president, marketing, NFIB. “Solutions such as Mr. Clean Professional that save time in performing the critical task of cleaning as well as resources such as MrCleanProfessional.com that offer cleaning guidance are more critical than ever in equipping owners for success.”
Survey Methodology
The P&G Professional/National Federation of Independent Business Small Business Index is based on a national survey of more than 1,100 small business owners registered with NFIB. Small business owners representing a wide spectrum of industries and functional areas participated in the online survey, conducted by Kelton Research, between October 16 and 26, 2009. Results of any sample are subject to sampling variation.
About Procter & Gamble
Four billion times a day, P&G (NYSE: PG) brands touch the lives of people around the world. The company has one of the strongest portfolios of trusted, quality, leadership brands, including Pampers®, Tide®, Ariel®, Always®, Whisper®, Pantene®, Mach3®, Bounty®, Dawn®, Gain®, Pringles®, Charmin®, Downy®, Lenor®, Iams®, Crest®, Oral-B®, Actonel®, Duracell®, Olay®, Head & Shoulders®, Wella®, Gillette®, Braun® and Fusion®.
The P&G community includes approximately 135,000 employees working in about 80 countries worldwide. Please visit http://www.pg.com for the latest news and in-depth information about P&G and its brands.

December 1st, 2009 at 11:36 pm
That’s funny you know it’s because the survey software tools and online survey software tools are so easy to use that everyone’s doing a survey about everything.I just recently used one called surveygizmo.com
December 2nd, 2009 at 9:56 am
Oh yeah, these guys are terrible. I freelance, and I get Kelton Research’s surveys all the time. Not only are their surveys awful, but they don’t even do them scientifically. Look at this: http://survey-101.blogspot.com/2009/02/kelton-research.html. If their clients knew they were using web solicitations, you’d probably see fewer dumb cleaning product surveys.
December 2nd, 2009 at 2:05 pm
Let’s make a list of Surveys that should be conducted. I’ll start.
Survey Subject:
Number of businesses that have reduced their toilet paper usage during the recession
December 3rd, 2009 at 9:08 am
Conducting a survey can be very useful to gauge how to best improve customer service or product offerings.
Survey programs like those offered by many services such as
Ratepoint(http://tinyurl.com/yljporv)and others like it provide easy and effective ways to survey customers or website visitors. And like the posts mentioned here, you can also do a fun light-hearted survey.
If you conduct a general industry survey, such as the one mentioned in this post about the NFIB, the results can be distributed via a press release and your company will get exposure for being a thought leader on the given topic. I really think that surveys can bring added value to your customers and your business
Shakira Brown, Co-Founder, http://BestBusinessMastery.com
Award-Winning PR and Marketing Expert
Best Business Mastery: “It’s like having a marketing department at your fingertips”