How to Find and Pitch Media Contacts on Twitter
When you’re on a bootstrap marketing budget, you can never have too many friends in media. If you don’t have those connections now, there’s still hope. You just might be able to win a few new media friends with the social media darling, Twitter. Twitter has been a favorite of the media and public relations professionals since its beginning back in 2006. The quick, “cut to the chase” 140 micro blogging site is perfect for sending out quick editorial queries, source requests, or soliciting feedback on headlines. I’ve put together some tips below to help you transform Twitter into the latest weapon in your PR arsenal.

How to Find the Media
One of the easiest ways to find relevant media contacts that cover your beat is to check their current publications. With the rise of Twitter’s popularity many reporters, journalists, and bloggers are adding their twitter handles to their bylines. If their twitter contact information isn’t listed, try a search on Twitter itself or one of the many search directories such as Twellow. Another great resource for finding media on twitter is MediaonTwitter. The directory is pretty self explanatory and includes a list of over 1,000 contacts from publications such as FOX News, USA Today, Business Week, and many other blogs, radio shows, and regional magazines both in the states and overseas. With HARO’s Peter Shankman helping promote the list, you know it has to be good. (P.S. Make sure you’re signed up for that too!)
Making Contact
Once you have found contacts handling your beat, jump in there and “follow” them. It’s also a great opportunity to send a quick tweet to say “Hi” and mention that you” liked their article on __________.” Nothing overly gushy, but just a quick “Hey, I’m here and sincerely interested in what you have to say…” type of greeting. If they respond, great! If not, no big deal. Either way, this is about building a relationship and not instant gratification. You have along way to go if you want to “friend” a meaningful media contact.
How to Truly “Follow”
Once you start to gain momentum on Twitter, it can become hard to catch everyone’s tweets in your twitter stream. This brings me to my love/hate relationship with Twitter. I love the amazing access to people, information, and culture, but hate the overwhelming nature of it all. To break it down into smaller portions, I rely heavily on “groups” in Tweetdeck. This is the best tool I’ve found to ensure that I use my Twitter time productively. Without these groups, the ADD sets in and I get caught up in all types of random rants, Etsy shopping, and web surfing. I have a “PR” group that I use to follow all my media contacts. The result is a perfectly edited tweet stream that allows me to keep up with all my “media friends”. Check this group regularly and be sure to answer any questions, comment on posts they’ve written, or just mention you had a garden omelet for breakfast too. Everything helps as you work to build the relationship.
Just remember that friendship should be a two-way street with you listening twice as much as you talk. In other words, DO NOT spam media contacts repeatedly with self-promoting tweets. If you do, I guarantee you’ll learn the true meaning of “fail whale” the hard way.
When to Pitch
The best time to pitch is when specifically asked. For example, when a writer tweets they are looking for sources on “short selling in real estate”, be sure to let her know you’d be glad to answer any questions. While this is the most obvious time to pitch, it isn’t necessarily the most common situation. You didn’t think it would be that easy, did you? More likely, you will be the one initiating the pitch. If done well, it has a good chance of being well received. If done poorly, you’ll burn bridges and lose your newfound “friend.” My best suggestion is to be sincere, concise, and informative. For example, I sell baby clothes and often design pieces that are inspired by current events. Recently, I designed some “Little Republican” and “Little Democrat” onesies to celebrate the upcoming election.
In this case, I would send this tweet, “Love ur article “ObamasSenseofStyle”! Election is great 4 biz, our political baby clothes r selling out! Wld love 2 share stats! link.bit.ly”
Please note that the tweet is only 140 characters. This doesn’t give you much space to sell your story. The key is to make sure your link seals the deal. The link that I attach will have all the information regarding the product including a description illustrating the news worthy significance of the product, any celebrity fans or political figure customers, a downloadable 300 dpi picture, interesting customer testimonials, and maybe a counter showing which political party has the highest percent of sales. Ideally, the goal is to include information that demonstrates the newsworthiness of the product.
Follow-Up for Your “Following”
As with anything in marketing, the follow-up is your key to success. The same rule applies to your following strategy on Twitter. If your @ replies go unanswered or if your pitch falls on deaf ears, don’t get discouraged. Go ahead and send a little reminder if you don’t hear a response back in 24-36 hours.
To continue with my example, I might send the follow-up tweet, “Update! Obama may have style, but McCain has the most sales…Curious if this is an indicator for Election Day??? Is there an upset brewing?”
Regardless of what happens, stay vigilant, courteous, and helpful. If you can’t help with a story, suggest a contact that might be a great source, re-tweet their posts, and be sure to take your interaction outside of Twitter. This means commenting on their blogs, reading their books, and adding their blog to your personal blogs “blogroll.” The more you understand their writing style and interests, the easier it will be for you to craft your pitches.
The Bottom Line
I hope you can see the value in adding Twitter to your PR arsenal. As always, remember to be respectful of the media and stay on topic, concise, and informative when pitching. Your good intentions will be rewarded. Even if you don’t receive press from your intended media contact, you are greatly increasing you odds of being picked up elsewhere. One of the many lessons I’ve learned in my endless pursuit for publicity is that Google can be your greatest ally. Google never forgets, and it all but guarantees your publicity efforts won’t be forgotten either.
I’d love to hear your comments below and please be sure to follow me on www.twitter.com/glamajama! Want more DIY PR tips? Sign up here

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June 10th, 2009 at 9:11 pm
Wow…Thanks so much for all the great tips. I feel like legsx3 also…a kid in a candy shop indeed. lol
June 11th, 2009 at 7:04 am
Heather, amazing tips. Excellent advice.
The many, many uses of Twitter are incredible. It has become a very useful piece of the online marketing mix.
June 11th, 2009 at 8:53 am
Thanks Heather! What a great bunch of advice on Twitter. ps - those political tees are my favorite in the showroom!
June 11th, 2009 at 1:06 pm
Thanks for all the great comments! I am so glad the tips are helpful- I aim to please!
legsx3: LOVE the “kid in a candy shop” line-perfect!!!
Let me know if there’s any questions I can help with!
Heather
June 18th, 2009 at 11:08 am
So excited to put this amazing advice to work! Thank you so much…
June 18th, 2009 at 12:17 pm
Heather thanks for all the resources. Most of us don’t know they exist. As soon as I have some extra time, I’m going to follow your prescription and use this information. You did the homework for all of us and we are grateful!
Thanks, Anna
June 20th, 2009 at 9:18 am
Heather,
Great post you provided some excellent tips.
Thanks,
Phil
Reading Room Bookshop
June 21st, 2009 at 11:39 am
heather - having taken your advice about twitter and reading and reviewing the mini-bios of some who i thought looked intersting; i wanted to pace myself. i didn’t want to gobble up and subscribe to all the ones that looked interesting in one shot, but wanted to see for myself how it worked on twitter. i have read alot about managing your time; utilizing twitter for its potential and not becoming an actual “twit” writing about nonsense.
starting out with only six or eight followers myself, i selected two people/companies to follow who interested me the most, and who from their profile, had extensive lists of followers themselves. i surfed their posts; url’s, etc., and probably within a week, i ended up with 22 followers and am posting tweets of real interests for my jewelry line (Road Rage) at: http://twitter.com/tallgirl3.
i had only one “follower” that i deleted (once i was able to ascertain what was actually showing in their avatar/pic!), even though they had their own “followers.” that was kind of a first test for me personally, deciding on whether i would be losing potential customers by deleting that follower - trust me, i did not lose any sleep over that delete.
so thanks again for the insight. i will continue to put the instructions to good use.
…now, if i could just get the hang of re-tweets when you can’t “dm” the twitterer…. thanks again heather - legsx3
June 22nd, 2009 at 6:52 am
Nice piece Heather. Loved the line “This doesn’t give you much space to sell your story.” In other words, reduce your elevator pitch to 140 characters or less. Good advice for the Twitter age!
Thanks.
Mike
July 5th, 2009 at 10:33 pm
Hey Heather,
Great article,especially the graphic…it’s one of those, “I just get it.” Why hasn’t Tweetdeck come out with a web based app? I find this highly inconvenient because I’m not always at my computer. Hootsuite is Beta testing their new site which lets you create groups of up to 20 people…not too bad.
Thanks for the insight!
http://www.twitter.com/brettkopf
Community Manager
FYIndOut
August 24th, 2009 at 10:21 am
Great advice!
We are just getting started on a less than bootstrap budget. Twitter, facebook and myspace are about all that we can afford (free is good!) and they are proving to be very effective at getting the ball rolling.
Thanks for sharing your tips on following, not just on twitter but in other ways.
Looking forward to reading more of your great blog posts and tweets!
~Jay
@LuckyKittyCo
February 26th, 2010 at 8:29 pm
Nice post. I would like to read a follow up.