Comments on: Show ‘em the Love http://www.startupnation.com/business-blogs/index.php/2009/02/10/show-em-the-love/ By entrepreneurs. For entrepreneurs. Sun, 27 May 2012 06:13:58 +0000 http://wordpress.org/?v=2.5.1 By: Casimiro http://www.startupnation.com/business-blogs/index.php/2009/02/10/show-em-the-love/#comment-18322 Casimiro Wed, 11 Feb 2009 21:41:33 +0000 http://www.startupnation.com/blogs/?p=4367#comment-18322 Thanks for the reminder. Yesterday I Stumbled upon this website. http://improveverywhere.com/2009/02/09/high-five-escalator/ It's a great experiment on how to make people feel good when they least expect it. In my opinion, this is public relations at its best. But now... how to apply it to commerce? Thanks for the reminder.

Yesterday I Stumbled upon this website.

http://improveverywhere.com/2009/02/09/high-five-escalator/

It’s a great experiment on how to make people feel good when they least expect it. In my opinion, this is public relations at its best. But now… how to apply it to commerce?

]]> By: Melanie http://www.startupnation.com/business-blogs/index.php/2009/02/10/show-em-the-love/#comment-18314 Melanie Wed, 11 Feb 2009 15:28:41 +0000 http://www.startupnation.com/blogs/?p=4367#comment-18314 Thanks for your comments. I'm glad to hear there are people out there who still place an importance on customer service! Have a great day! Melanie Thanks for your comments. I’m glad to hear there are people out there who still place an importance on customer service!

Have a great day!

Melanie

]]> By: bob http://www.startupnation.com/business-blogs/index.php/2009/02/10/show-em-the-love/#comment-18293 bob Tue, 10 Feb 2009 22:11:02 +0000 http://www.startupnation.com/blogs/?p=4367#comment-18293 We feel really fortunate in our business. When people come to us, it is usually a happy time in their life so I don't notice this sense of gloom with customers but, I do see that the general public -retail service etc do seem a bit down trodden. I don't notice any worseing of customer care or service in general, it's always been pretty weak in my estimation. If anything, the retailers seem to have something in common with the little guy again. they seem more empathetic with the customer and not as pushy and self serving... like they got taken down a couple notches and are now more eye to eye with the consumer.. while it may seem bad at this moment, this is going to be good for us in the long run and we will be much better people for it... (assuming of course we survive it) nice post:) We feel really fortunate in our business. When people come to us, it is usually a happy time in their life so I don’t notice this sense of gloom with customers but,

I do see that the general public -retail service etc do seem a bit down trodden. I don’t notice any worseing of customer care or service in general, it’s always been pretty weak in my estimation. If anything, the retailers seem to have something in common with the little guy again.

they seem more empathetic with the customer and not as pushy and self serving… like they got taken down a couple notches and are now more eye to eye with the consumer..

while it may seem bad at this moment, this is going to be good for us in the long run and we will be much better people for it… (assuming of course we survive it)

nice post:)

]]> By: Denny http://www.startupnation.com/business-blogs/index.php/2009/02/10/show-em-the-love/#comment-18281 Denny Tue, 10 Feb 2009 14:23:33 +0000 http://www.startupnation.com/blogs/?p=4367#comment-18281 Great Post, thanks! I totally agree, it's important to have a set level of customer service and communication standards which shouldn't be affected by outer circumstances (such as recession). Nothing will give you more trust and positive reviews than uplifting your customers even in not-so-good times. Great Post, thanks! I totally agree, it’s important to have a set level of customer service and communication standards which shouldn’t be affected by outer circumstances (such as recession). Nothing will give you more trust and positive reviews than uplifting your customers even in not-so-good times.

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