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Beyond the Launch…feedback from Heather

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I’ve received some great feedback and questions from readers after my initial post.  Several of them gave specific information about their business successes and dilemmas.  In the true sense of community, I wanted to share those responses and my suggestions for getting over those hurdles.  I am creating a “Beyond the Launch” series that will be generated solely from reader comments.  Many of these situations can relate to any industry and I hope that everyone finds some benefit from the posts.  If you would like to share your business dilemma to be discussed on the “Beyond the Launch” series, please feel free to comment below.  I look forward to hearing from you!  Subscribe to my blog here.

Q:  Karen writes… “I have been doing floral design for many years and after much prompting from fellow workers in my corporate job, decided to open my own business working from my home.  Lady Slipper Creations-Innovative Floral Design is slowly coming together although I have yet to receive any significant orders.”

A:  Hi Karen!  Here are some of my suggestions….

Gain Exposure…

Have you offered your services to local interior designers?  In exchange for including your arrangements in their room designs you could provide a sales commission for the pieces they sell to their clients.  I’m not sure what the standard is in the floral or design industry, but a typical gift sales commission is 15-20%.  This set-up would also work well with funeral homes wanting to offer their customers permanent floral arrangements for gravestones and “home staging consultants” in the real estate market.  Local furniture stores are great opportunities as well - you could even offer the arrangements on consignment to help build exposure in the beginning.  Once you have a portfolio and a solid list of customer referrals behind you, try approaching local malls, hospitals, retirement homes, restaurants, etc. about their floral needs.

Also, what are some high traffic areas in your town?  Offer to provide an arrangement in exchange for them displaying your business cards in front of the piece.  By creating a win-win situation, you make the offer hard to refuse.  When they accept your offer, include a “new customer” discount on your business card with a location code on the back.  This way, when the cards are redeemed you will know where the lead came from.  If all the cards are coming from the beauty shop (for example) then you will know that’s a good place to find your target customer.  You can then focus your marketing efforts in that direction. 

Get PR…

Your marketing mentions they are great for allergy sufferers….Generate PR by writing a press release titled “Pollen-Free Petals that Pass the Sneeze Test”.  Quote yourself as you explain the benefits of faux flowers and submit it to your local newspapers lifestyle editor.  Let her know that with the pollen levels in your area going through the roof you thought her readers might enjoy a story about how they can enjoy the beauty of flowers without pushing their allergies over the edge. 

Are their “Home Shows” in the area that you can attend or possibly give a workshop on “Care Tips for Faux Flowers” or “Great Display Tips for Going Faux”?

Grow your Business…

Have you contacted wedding planners about their needs for faux flowers?  Planners often have tight budgets and are constantly looking for ways to cut costs when needed.  Maybe offer some of your arrangements on a rental basis?  The planner and bride can have the floral arrangements of their dreams, but without the price tag of fresh flowers.  You will have a product that can bring in continual revenue with minimal labor.  With the economy tightening, this might be a great time for you to offer this type of “rent a flower” service!

As you start to build a customer base, be on the lookout for ways to gain additional revenue streams…perhaps offer service plans such as monthly cleaning and refreshing of arrangements.

I hope some of these tips prove helpful and I wish you all the best!  Let us know how you are coming along!

All the Best, 

Heather 

Heather Nolte is the founder and CEO of  www.Glamajama.com.  Glamajama creates glam-studded clothing for children- clothing they can wear “from the crib to the catwalk”.  The company has been featured on The Today Show, The Early Show, Oprah, Access Hollywood, Entertainment Tonight, USA Today, Star Magazine, Parents, and Working Mother with celebrity clients including Angelina Jolie, Halle Berry, Jennifer Lopez, Angela Bassett, Christina Aguilera, Gwen Stefani, Lisa Rinna, and Jessica Alba.  Contact her at heather@glamajama.com(Watch me on CBS News)

Next: Modeling The Way To Green, One House At A Time

Comments

  1. tula Says:

    Great tips! I might add that you should definitely establish an online presence, with examples of your work and contact information. Online ordering would be a definite plus, especially for the holiday season, when people are time-constrained and are often looking for quick gifts to send to friends and relatives.

    To promote your website, take those press release ideas and write short articles. Post them on a blog and on your website and link the two. Put new stuff on your web site regularly so you get better rankings in search engines and so your customers have incentive to come back and see what’s new. Have an opt-in email newsletter, with tips, articles, and new product announcements.

    Connect with people who sell products related to your business (like, someone who makes vases or other display containers that you might use for your arrangements). Cross-link websites to each other. Do some joint marketing and refer business to each other.

    There are many other things you could do - these are just the one that came to mind first :-)

  2. Heather Nolte Says:

    Great ideas Tula!

  3. Jill Caren Says:

    This is an awesome idea!!!! Thanks so much for being a great support to other business owners! I have been in business online almost 3 years and while i have seen small growth it is not going as quickly a I would like. I rank high in the search engines for my niche “photo gifts”, but my photo gifts are high end and unique, not things easily found on other sites.

    I am having a hard time figuring our how to position myself to the press. Our Custom Photo Art and Photo Cards are made in house by us, all of our other products and services are created by other small or mom owned businesses!

    I cannot figure out how to create a pitch that will make us not sound like every other photo gift store out there and I am finally ready to really score some big press!

    How can I get the press to notice me as a great place to get gifts and save those precious memories just in time for the Holiday Pitch season!!?!?!?

    Thanks so much!!!

  4. Karen Says:

    Thank you so much for your help. I will keep everyone updated.