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Posts Tagged ‘documentation’

It’s Just the Way We Do Things Around Here

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When the “Shall I do it now or later?” question comes up for a new Centratel staff member, their not-yet-disciplined internal dialogue goes something like this: “What’s the difference if I do this task now or later? I just don’t feel like doing it right now. I’ll do it later because my guess is I [...]

Gone Missing

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Several years ago we had our house remodeled. Immediately after, we “flipped” another house. In both cases, numerous subcontractors, both experienced and inexperienced, did the work.
Linda was the interior designer. I was the general contractor.
In this world of framers, plumbers, electricians, roofers, and concrete specialists, there is an interesting commonality among inexperienced subcontractors: It is [...]

The Curse of the Blackberry: A Subtle yet Virulent Anxiety

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“In the past 20 years, the lure of instant gratification has gripped the youngest half of our population. For the hooked-up generation-those born after 1970 who are wedded to iPods and the immediacy/pervasiveness of the entertainment industry-it’s a stretch to go backwards to consider the root of things. The gratification of the moment is a [...]

Aim for 98 percent perfection

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Time and money wasted is time and money gone forever. And a waste of time and money means some other positive thing that could have happened, didn’t.
Apply a “Good Enough” rule to the Working Procedures in your workplace. Working Procedures are instructions that describe how the individual systems of the company or the job are [...]