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The Curse of the Blackberry: A Subtle yet Virulent Anxiety

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“In the past 20 years, the lure of instant gratification has gripped the youngest half of our population. For the hooked-up generation-those born after 1970 who are wedded to iPods and the immediacy/pervasiveness of the entertainment industry-it’s a stretch to go backwards to consider the root of things. The gratification of the moment is a [...]

Communication in the Workplace: Quality versus Quantity

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“The quality of your communication equals the quality of your life”
-          Anthony Robbins
The sense I have developed over the years is that quantity of communication is more important than quality of communication. Of course, this refers to sensible discourse between two parties. It is no good if one spews unlimited information while ignoring the other [...]

Startup Attention Deficit Disorder

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Scientists are now studying Startup Attention Deficit Disorder - a condition that causes entrepreneurs to start up new businesses mere seconds after they launched their original idea.
I know this from experience. I am a S.A.D.D. sufferer, or, as some call us, a serial entrepreneur. As soon as I start one business, I get a second [...]

Focus on the System, Not the Product

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It seems logical the manager’s total efforts should be focused on the product or service itself; that all energy be directed to the work that must be done, the customers who must be found, and the money that must be made.
And this is the problem! Focus entirely on these tasks without an overall strategy of [...]

Point-Of-Sale: The “Do It Now” Theory

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“Why? Because I’m the mommy and I said so.”
- Anonymous mommy
Do it now and let’s get on with whatever is next!
Point-of-sale is a phrase taken from the cash register industry. It describes action “where the purchase takes place.” Consider the latest generation of cash register which instantly updates inventory and orders new product. Before the customer [...]

Prep for CNBC’s The Big Idea

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I’ve been appearing here and there on The Big Idea with Donny recently. Thought you might get a kick out of how the show comes together and the role of so-called experts (yours truly included) who are invited on the show.
Below are the emailed questions I received from the producers in advance of my most [...]

Five Potent Strategies to Auto-Pilot Your Small Business

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The numbers are gloomy. Statistics show that of one hundred new business startups, eighty will be out of business within five years. Too often, the causes of these failures are recurring inefficiencies and their offspring: fire-killing and distraction. Most business owners wake up in the morning with only a vague sense of their ultimate, primary [...]

Know your mechanical prime time

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Most people have jobs, and as of this writing, there is not a general revolt against the concept. In any society, it is a revered position - one that carries a certain “it’s a good feeling to be part of the team” camaraderie. Whether a democratic or a socialistic state, it is understood that the [...]

How to Tell if Your Product is Great

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Product development is a crucial step in building a company that will produce top sales. Through the years, innovation has been at the core of creating successful business models or new products. The question you must ask yourself is, “How can I tell if my product will satisfy customer needs in innovative ways that lead [...]

Aim for 98 percent perfection

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Time and money wasted is time and money gone forever. And a waste of time and money means some other positive thing that could have happened, didn’t.
Apply a “Good Enough” rule to the Working Procedures in your workplace. Working Procedures are instructions that describe how the individual systems of the company or the job are [...]