Just read an interesting article about customer service:
Sprint breaks up with high-maintenance customers
"Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."
"Therefore after careful consideration, the decision has been made to terminate your wireless service agreement effective July 30, 2007."
What does everyone think of this? Have you ever "fired" a customer for any reason? What would it take for you to have to do this?
Oleg Issers | StartupNation.com Web Team
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