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Why is it so hard to sell JUST ONE BAG A DAY????

 
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AnUrbanTwist

posts: 38

Oct 12, 2008 11:56 PM ET    Quote  Report Abuse
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I opened an online store on Etsy a year ago.  I design and handcraft trendy urban bags and journals.  I think my bags are nice, I offer great prices for handmade products, but I just can`t seem to keep consistent sells.  I only want to sell one bag a day consistently!!!  What could be so hard about that?
 
This is a bit frustrating, especially when I research how other sellers are doing with their product and they sell 3 bags a day!  I think that my bags are of a better quality than some others that are selling like hotcakes.  What am I doing wrong?  I use a email marketing program and  I may buy like 500 email subscribers.  This company guarantees 500 visits to my site and I can track the number of unique visitors.  However nothing sells!  Out of 500 women, no one buys one single bag. 
 
What can I do?  Please help me.  My sites are www.AnUrbanTwist.com and www.JournalJunky.com (On this site, I sell and design recycled journals.  They sell okay but how can I increase sells?)  I am open for suggestions.
 
Thank you so much for reading this.  I appreciate your time and response.
 
Enjoy your day.
 
Nicole
AnUrbanTwist10/18/2008 12:32 AM


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Nicole Annette


CraigL

posts: 9051

Oct 13, 2008 12:07 AM ET    Quote  Report Abuse
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We tried a store on Etsy, selling our hand-made nautical signal flags. After about a year, we blew it off as a failure.

The key, in our opinion (Kathy`s and mine) is that Etsy has a core design flaw. You can`t browse and check out items, you have to be a registered member. Nor can you buy something without being a registered member. Who the hell wants that, if all they`re doing is buying something online?

Another problem with Etsy is that nothing on their site really is strongly visible in search engines. We built our own site, used Google Analytics and some SEO writing, and almost immediately shot past all Etsy references.

So as far as our own recommendations, despite all those sellers at Etsy claiming to be successful, it`s a waste of time and money.

The much better way to go is to have your own site, with your own order-taking system and perhaps shopping cart. Make yourself visible to anyone searching for "handbags, quality handbags, unique handbags, custom handbags," and so forth.

Make it totally easy for anyone to buy one of your handbags on the spur of the moment. Have good pictures, explain everything, include your shipping policy (we just switched over to free shipping), and get folks in and out of the store quickly.

Although a lot of people love to shop in malls and towns, it`s because they like the physical environment. Online shopping "can be" that way, but more often isn`t the same. Make your site simple to navigate, an easy way to find things, and smooth for buying and checking out.
stonesledge

posts: 1093

Oct 13, 2008 12:18 AM ET    Quote  Report Abuse
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I personally love shopping on etsy, I just ran an alchemy bid and am having my daughter`s Halloween costume custom made from head to toe, including shoes and tiara for 120.00.. and she can use for at least a couple of years and have her own look. I also bought her a new sock monkey and a felt turtle.. She loves these things. My favorite reason to buy at etsy is because I can find organic and other products at a more reasonable price offering than the stores. I like buying essential oils and handmade soaps as well as tinctures that I can`t find anywhere else. I think that your bags are gorgeous and I like the black urban one, but I can`t justify paying 40.00. I am by no means a cheapy but I feel I could buy the same bag from my friend who makes bags for 25.00 custom. These days people are thinking about their dollars and I think if you can try out a lesser price.. and I know that you don`t want to, this may help..even at like 34.99. Also, maybe you can customize them with their initials or name etc.. to make them stand out more. They are beautiful, don`t get me wrong.. but in order to keep them flying off the shelf, so to speak.. it has to say, quality that is affordable. OR add value...even just a little bit to help you make that question.. of should I buy, or shouldn`t be just YES!!
 
Erin


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Our Goal Is Your Success!
Founder Girls with Goals
Oct 13, 2008 10:16 AM ET    Quote  Report Abuse
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Okay...I don`t know how much I should say; I don`t know how honest you really want feedback to be. Let me qualify this by saying that this specifically is my industry. Iow, my business is helping people like you become successful at launching and running sewn product lines.

I have seen people use Etsy effectively (based on their goals). That said, I think it`s a hard row to hoe and definitely my second to last choice for entrepreneurs (only ebay is worse imo). I haven`t written about Etsy specifically because I think it`s more for hobbyists but I have written about ebay and there are tips that cross over. Read How eBay can kill you and How eBay can kill you pt.2 on my site.

What are your goals? I think the "one bag a day" is a stop gap measure. Assuming you were to make that goal, would that satisfy you? Does that represent your ultimate goal? If not, I think you should consider other options. For example, is Etsy, as an entity unto itself, something you want to have singly associated with your brand? Iow, are you satisfied with a product identity or brand that cannot stand without it? If you are, work on your landing page. When one lands, all they see is text. You have to scroll down to see product. When people are shopping for personal goods (as opposed to things like services or software), they don`t want to read a book. They want to see the goods; it`s a visual thing. Compare your landing page to the pages of those who are selling consistently.

Then there`s the matter of product quality. Again, I work in sewn products, specifically in product development and production. Your bags are obviously constructed with a great deal of integrity. The stitching is even and straight, grommets are applied correctly etc. However, they still have the patina of hobby sewing. I think you could adopt some production quality standards (good ones, not junky sewing) to improve the look and performance of your bags. For example, I don`t think you`re using enough fusing; the bags sag. Another tell tale sign are the bag straps, they`re wilting. With rare exception and depending on styling, straps should always be top stitched 1/8 from each edge. Another matter is sourcing hardware. It seems that your hardware is the sort of items one would find at retail stores. You might want to consider sourcing professional grade products. If you`re not certain where to locate these sorts of products, maybe you should develop relationships with people who are at or above the level you would like to be. While the Etsy network is friendly and extensive, you won`t find producers of national or boutique brands there. That`s not their community.

The sum is, who is your customer? Is it someone like you? Personally, I have always felt designers should go after a customer who is at least one level above them. Iow, don`t produce items that are within your discretionary spending budget but a level or two above that. If that is what you want to do, you have to know that customer. Do they shop on Etsy? I don`t think they`re bargain shopping or shopping there as a matter of course; only as a matter of coincidence. What are the quality and styling options they are accustomed to?

Something else...frankly, you strike me as someone who loves to sew and would like to make a living at it. Altho it can be sometimes frustrating and challenging, you enjoy construction, the process is your relative strength. Maybe I`m full of crap and I would see that because that`s the way I am but still, I would suggest you think about that for a bit. Are you a designer or are you in love with the idea of being a designer? Are you a product developer? It`s not exactly the same as being a designer and can certainly be more profitable. Fwiw, I trained as a designer, I can do everything they do but that`s not what makes me happiest; I like greater challenges. There are other options in the sewing business. It`s not a situation of having to sew and sell your own stuff to make a nice living in the business.

In any event, your products show demonstrable integrity and I wish you well in whatever direction you decide to go.



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~Nurture people, not products~
http://www.fashion-incubator.com
AnUrbanTwist

posts: 38

Oct 13, 2008 10:28 AM ET    Quote  Report Abuse
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Thank you CraigL.  I chose Etsy because, I started with an Ebay store and they were taking just too much money.  I tried my own Yahoo store, but that was unsuccessful and too expensive for the monthly charge which did not reflect my selling.  I tried a Lycos store, and made one sell.  I designed these stores myself and that may have well been my downfall. 
 
Etsy proved to be the most successful by far.  I love the community as well.  I agree with you the downfall for Etsy buyers is the whole registered thing.  Alot of people don`t want to go through the whole process of signing up just to buy a product.  BUT!  Others are doing well selling their stuff.  I attempted to ask them for suggestions, but I guess they were too busy making bags to respond! :)


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Nicole Annette


AnUrbanTwist

posts: 38

Oct 13, 2008 10:40 AM ET    Quote  Report Abuse
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Thank you Stonesledge for your response.  That helps alot. Thanks for checking out my product for feedback.  I have found in my research, that is one of the largest challenges "artists" face when trying to sell their product.  How much to sell their product. If the prices are too cheap or rather inexpensive then the customer may question the quality of the handmade product.  If the prices are too expensive this also hinders other customers from buying.  I know that I have one of the least expensive Etsy shops when it comes to the type of bags that I sell, but others are selling by the boatloads at 50.00 and up.  And then there is the customer like yourself who has a "friend" or who "can make it myself."  I love the "handmade" industry and the community and I know how it feels to spend too much money on handmade products, so I decided to be sure, I had a variety of prices and not too expensive.  Oh well...I guess it really is a gamble of a sort, this business of selling stuff...
 
Enjoy your day!


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Nicole Annette


AnUrbanTwist

posts: 38

Oct 13, 2008 11:00 AM ET    Quote  Report Abuse
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Thank you so much Kathleenfasanella.  I was looking through your site last night.  I appreciate you taking the time to respond to my inquiry.  You were most helpful. (I don`t mind complete honesty.  This is what I need.)  I have been doing alot of thinking.  And you are completely right!  I do enjoy construction.  I also love to draw out the ideas that pop into my head and try to construct what I`ve drawn.  As far as making it into the industry I realize that these are my problems that I would like to share with you:
 
1. I have no sewing training. 
2. I don`t know how to even read a pattern.
3. I make my own patterns out of cardboard or paper bags.
4. I only enjoy making the bags that I create. 
5. I don`t want to make bags full-time.
6. I am satisfied with selling on Etsy, but could not figure out how to sell at least one bag a day consistently.  (I will read the articles you shared with me)
7. I would be satisfied with selling two bags a day consistently.
8. I want to continue having fun with what I do. 
9. I am afraid that if I begin to take it to another level, the demand may be too great and it won`t be enjoyable anymore.
10. I am a free spirit and thought that my bags should reflect that.  That`s why I didn`t want them to be stiff with interfacing.  But I will try that if it would make my product more professional.
 
My customer is the woman with my personality.  A free spirit who enjoys comfort, relaxation, and just letting her hair down.  She enjoys the classic, simple bag but with a twist of uniqueness.
 
I never considered the wisdom of creating products for the "level above woman"...I will have to think about that...
 
Thank you and enjoy your day!
 
 


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Nicole Annette


barose

posts: 108

Oct 17, 2008 7:15 PM ET    Quote  Report Abuse
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I agree with Craig, Etsy is like going into a store and being stopped at the door for an evaluation first.  I like Etsy because I can buy things like chemical-free beeswax candles for a reasonable price, but that is it.

 

 I think your bags look great IMO.  Good enough to have your own online store in fact.   Personally, I don’t have a problem with the price (I think it’s a bargain actually!). I have spent much more on a bag that was probably of lesser quality.   For a non-designer, handmade bag, I would expect to spend $50-75.I wouldn’t lower the prices on your bags.

 

Since this is your brand and its unknown, having a system set up where you can get reviews on your bags would probably help a lot. If I order a bag from you, I’m basically taking a chance. I do that anyway with most things I order, but at least I know SOMETHING about the brand or product, read a write up in a magazine or blog or read a review from someone who love theirs.   

barose10/17/2008 7:19 PM
AnUrbanTwist

posts: 38

Oct 18, 2008 12:27 AM ET    Quote  Report Abuse
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Hi Barose,

Thank you for your response.  Etsy has a "feedback" system set up for customers to rate the seller`s products.  That`s one of the reasons I like selling on Etsy.  So far I have a rating of 100% after selling about 50 bags over the last year online.  I do think that the downfall of Etsy sellers is that the customer has to be a member in order to purchase something off of the site.  I have found much better luck selling my "green" recycled journals on Etsy and I just opened the new store.  I really think I am on to something there, and besides I really love to make them and my customers love them and always come back for more!
 
I guess I found my niche selling journals instead of bags...
 
I was looking at your site.  I really liked it! Is this your business?  Do you make the products?
 
Thanks and enjoy your evening,
 
Nicole Annette


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Nicole Annette


cdbartwork

posts: 210

Oct 18, 2008 5:01 PM ET    Quote  Report Abuse
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I also was on Etsy and found it to be a place for ex EBayers and hobbyists. I cannot compete with someone who sells their things in this manner...11.99/dozen. I gave up on Etsy.
 
The forums were brutal. In comparison SuN forums are professional, informational and inviting.
 
I agree that you should have your own internet site for your product and you may need to look into promoting yourself. 
 
Good Luck!
 
Colleen


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Colleen Dougherty Bronstein Designs
Sun Safe Designer Clothing
http://www.sunsafedesignerclothing.com
http://www.bronsteinartwork.com

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