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Tracy Barnhart, Owner
Giverny, Inc. / Mini Me Geology
http://www.GivernyOnline.com
http://www.MiniMeGeology.com
I think for the beginning handling the PR on your own is possible and necessary since budgets are tight. But if you plan to expand then out sourcing is a good option so that you can focus on the other important aspects of the business.
I think you need to be getting pretty big to want to hire an outside PR firm, they're pretty expensive if they're any good, if they're cheap you could do it yourself or just hire a part timer or freelance to work a couple days a week. You'll know when you really need professional PR and marketing, like a product goes stratospheric and you get a load of media focus, or you come up with a product that you think can go BIG, and you have the resources to roll it out BIG, you just need the public awareness on a BIG scale, these are the kind of times you start looking at pro PR.
PR firms help in building better corporate relationships and hence in growth of your business as a whole. Thus they do play a crucial role in getting the flow of your customers and building an ethical base for your business to grow.
I agree with the responses on here in that the early stages of PR can be done by yourself. The key is to establish your credibility in the online world. Also, all of the tweeting, blogging and guest blogging you can be doing does wonders for back linking.
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PR firms are basically required to get exposure of your business to mass and getting more people aware of your products and thus making it easier to sell. PR is more than just managing media contacts or issue of press releases, especially when it comes for small businesses that lack profile and reach. PR not only builds recognition but also enhances sales.
If you're thinking of taking on all or some of the PR yourself, check out Joan Stewart at publicityhound.com. She's got amazing tips & tricks for small business owners, nonprofit executives, authors, speakers, experts, corporate PR pros, publicists and marketers who need online visibility as well as print and broadcast publicity.
Do you have $5K-$10K/month to invest in your PR. That's where you'd start with an agency so if you want to outsource go with a freelancer/solo publicist.
Well, If it's just a start up and you have enough funds and time on your hands, then you could manage on your own. However if you're looking to grow and cant exactly concentrate on the PR then you could handover to an agency.