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What`s wrong with my website?

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theguyny

posts: 5

Mar 30, 2009 10:56 AM ET Quote Report Abuse

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I am getting about 5-10 clicks a day on my website for computer repair. Yet I am only getting 1 or 2 leads a month. Should I change my home page up to say something else besides a welcome to our site message?

any input on my website would be much appreciated.

I don`t list any prices on my site, but on my ads it says we will beat the competition. Is this a mistake?

Thanks in advance all

www.LIComputerWorks.com

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www.LIComputerWorks.com

Imortal

posts: 98

Mar 30, 2009 11:22 AM ET Quote Report Abuse

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Personaly I don`t see what you do on your web site. I know from reading your post here that you repair comptuers but you don`t say that on your web site. You say:

Welcome to our web site. We are your one-stop, online recourse for all your needs.

So if my need is having a new program written in visual 2008 with it intergated with a remote MySql data base and a php program as the go between then you can do this for me? Maybe you sell computer monitors or keyboards and that is what I need. See what I`m saying. You never define what it is you do. Matter of fact you have to get me to go past your home page that tells me nothing and get me to click on Services and read to the bottom of that before I even know what your company does.

Also I`m not a big fan of pure flash driven web sites but one thing I realy do not like about this one is the fact that when I do go to another page on your site, I have to always go back to the home page to find the other links. All your links should appear on every web page, not just on the home page.

Robert

Webline

posts: 687

Mar 30, 2009 11:30 AM ET Quote Report Abuse

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I agree with Imortal. Nothing on your home page gives me any idea what you actually do or offer me; it`s a general message that could almost apply to any website. What is the core service or product you offer? That is what you need to state on your home page.

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M Hall
Website Critique Community
International Society of Curmudgeons

theguyny

posts: 5

Mar 30, 2009 11:53 AM ET Quote Report Abuse

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How about if my main page said this

comments are welcome on this as well

thanks for the quick replies

LIComputerWorks is dedicated to quality service. We provide Long Island with general computer repair, software and hardware upgrades, we can speed up your computer, virus removal, pop-up removal, maintenance, networks wired and wireless, custom built computers and more.

Based in Nassau County, Long Island NY gives you a team of IT professionals offering a broad range of computer-related services to an even broader range of clients from small or large office environments, to house calls, if you find yourself in need of technology help we will find a way to serve your needs. With over 8 years of computer software & hardware experience, we can help you solve all your computer problems. One call will save you hours of worrying about your computer needs.

Let us do all your computer maintenance service and see how well your computers perform throughout the years!

This is accomplished by delivering the highest quality computers, computer equipment and technical expertise at the most competitive prices to the end user. Our job is to make sure you make the right choice when it comes to your computer investments.

What you can expect: Expert on-site computer maintenance and support for Long Island. We officer computer network installation and support, network security, technical support, internet solutions, computer hardware maintenance, and more. Complete computer repair, virus removal and system tune-ups, repairs, upgrades and advanced planning for your growth. Serving Long Island since 2004, LIComputerWorks is dedicated to serving all your IT needs.

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www.LIComputerWorks.com

Imortal

posts: 98

Mar 30, 2009 12:04 PM ET Quote Report Abuse

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If you are staying with the flash based web site like you have now then that would be way to much information. The problem would be that your visitors will be scrolling that little flash box forever to read this. Why not break this down into several pages. Landing page would be something like.

We provide Long Island with general computer repair, software and hardware upgrades, we can speed up your computer, virus removal, pop-up removal, maintenance, networks wired and wireless, custom built computers and more.

Drop the LIComputerWorks is dedicated to quality service. That is a given or you would not be in business.

You could break the rest down into links such as....Located In......Services......About Us......Contact

vwebworld

posts: 1237

Mar 30, 2009 12:35 PM ET Quote Report Abuse

Points: 0 Vote

Fundamentally, your web site`s flash design is the root of some of your problems.

As noted above, there is only a small area on each web page where viewers can read your content but they have to scroll down to read it all. You should try to avoid scrolling, especially if it hides your marketing message.

Your site does not have a consistent menu / navigation. The home page has a menu, but when I go to another page my only option is to go back to the "home" page. One way to fix this is to add a text based menu at the bottom of each web page. (That will also help search results).

Your content (text) is overwhelmed by the flash graphics... making your text seem to be faded.

What you do - that is, what you can do for me (how I benefit from using you) is important information that should be right in front of the viewer when they reach your web site.

I would suggest scrapping the flash design in favor of an html site. The flash animation really does nothing to say or demonstrate what you do.

~Roland

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Web Design | Best Beef Jerky | ecommerce articles | Follow vwebworld on Twitter

pictureyourdreams

posts: 3

Mar 30, 2009 2:14 PM ET Quote Report Abuse

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As a female who knows nothing about fixing computers and `geeky` stuff like that

I quite liked the flashy images .

The frequently asked questions could be laid out better ie:- have the numbers at the beginning of the paragraph not in the middle. OR have a list then click on the question to get the answer.

It would also be nice to navigate to all pages from all pages.

Good Luck!

Denise

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Got a dream? Start with a picture!
http://www.pictureyourdreams.co.uk

rtwPhoenix

posts: 1

Mar 30, 2009 5:53 PM ET Quote Report Abuse

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I agree with most of the comments reagarding your web site.

Web sites are really applications and an extension of your firm. Monolithic web sites just do not flow well and do not provide the viewer with needed information.

Remember the saying a picture is worth 10,000 words this is true also for your web site. Try developing using a composite approach utilizing infographics.

What we tell people is "Deciding precisely what question you want ot answer" the more time you spend here, the more effective your visualization will be. Thus getting more customers since that is one of your goals.

weelp

posts: 1

Mar 30, 2009 7:19 PM ET Quote Report Abuse

Points: 0 Vote

you need to reword your "about us" page. The first sentence needs to say what it is you do and it should be attention grabbing. Yours isn`t. To be honest, I only wanted to read the first half of the paragraph because I was bored beyond belief.

Loren

posts: 242

Mar 31, 2009 1:05 PM ET Quote Report Abuse

Points: 0 Vote

Your site is a flash gimmick and the writing stinks. That`s why.

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