What do you do with the troublesome customers?

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What do you do with the troublesome customers?

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CraigL

posts: 9051

Jan 22, 2007 1:05 AM ET Quote Report Abuse

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Isn`t that the bottom line, that you can`t please all the people all of the time? When did any business get into believing that it was possible? And why?

If this problem crops up within a specific group of customers who`ve been utilizing a business over measurable time, then it would likely be due to some basic change in the nature of the business. At that point, I think it`d be good to re-examine the change. If it`s causing that much confusion, perhaps revert to the previous methodology.

yourNAMEinDotCom

posts: 131

Feb 02, 2007 8:33 AM ET Quote Report Abuse

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Thanks for the replies.
I find myself returning to one of them this morning.
Very useful.

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Get Your Name in ".com" at the International Internet Authority

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