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houseofjerkyjanie

posts: 1150

Jan 19, 2008 2:08 PM ET    Quote
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Oh, Craig....I`m sure you could find lots to fill it with! :) 

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nhgnikole

posts: 2656

Jan 19, 2008 5:19 PM ET    Quote
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Okay Janie, that made me laugh.

The question for the small business owner is not "can I generate traffic with this blog?", it`s "will the traffic I generate with this blog translate into greater revenue?"

Sure, if you make a gas station into one of those diners where they deliver your food out to the car while the gas pumped (anyone looking for a business idea, haha?), and then made a blog about some nostalgic stories from the old diner days and life on the road, your station might become a tourist trap and then Guy from Foodnetwork is doing a special on you. BUT that only happened because you had the interesting business model in the first place and used the blog to market it, not because you made a blog. I don`t think there`s any way to make people drive 50 miles out of their way to hit a local Chevron when they have one 200 yards from their house.

And yes, blogs need editorial calendars and focus - something most people don`t think about.

Roland- way to hit the middle ground of everything. C`mon man, pick a side and go with it! Let`s see some enthusiasm here!



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vwebworld

posts: 1177

Jan 19, 2008 5:50 PM ET    Quote
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Roland- way to hit the middle ground of everything. C`mon man, pick a side and go with it! Let`s see some enthusiasm here!
 
 Pick a side?
Hmm, I thought I was fairly clear on the side of suggesting all businesses can benefit from a blog.
 
I suggest there is at least one component to every business (customer service, customer relations, product information, etc) that can be enhanced by using a blog.  Does it take some thought and effort? Yes.
 
I suggested posting competitive gas prices - I would (and do) drive to another town for lower gas prices.
 
There are so many ways for business to use a blog to create and manage customer relationships...  and thus increase revenue or decrease costs (for ads, mailing, etc).
 
Get a blog now!
 
~Roland
 
 
 
 
vwebworld1/19/2008 5:55 PM


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nhgnikole

posts: 2656

Jan 19, 2008 6:29 PM ET    Quote
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If you saw a blog with lower gas prices than the closest station to you, would you drive 25 miles to go there?


-------------------------

Did it yourself but something on your website still isn`t working the way you wanted? Have no fear - That PHP Girl is here!

Look ma, I`ve gone green!!
vwebworld

posts: 1177

Jan 19, 2008 7:19 PM ET    Quote
Points: 0   Vote
If you saw a blog with lower gas prices than the closest station to you, would you drive 25 miles to go there?
 
Yes, I do it now.
 
Of course if the price is only 1 cent/gallon difference, I wouldn`t. But the few station I monitor can have 5 cent to 8 cent/gallon price swings.
 
~Roland


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CraigL

posts: 9051

Jan 20, 2008 1:16 PM ET    Quote
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I have to say that it`s my policy to always check the blogosphere before putting gas in the car. Why, I remember saving a whole lot of money one time when I was out and about. I saw a gas station advertising $3.09/gallon, and wondered if that was a good idea. So I drove home, real quick (it was only across town), turned on the computer, and checked.

By gosh if there wasn`t a gas station a couple of streets down from the one I`d seen, and their price was $2.99!! Now THAT`s a helluva savings, I thought, and jumped in the car, went there and bought a couple of gallons!

I`m in favor of having blogs.


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Craig Landes
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Defining the undefinable. "There are 10 kinds of people in the world---those who understand binary numbers and those who don`t." - Unknown

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crazydiamond

posts: 38

Jan 20, 2008 10:34 PM ET    Quote
Points: 0   Vote
Very good Craig!
I threw in my 1 cent and my apple core on your blog, nikole.
I gotta say, I find this idea kinda absurd. I`ve been around small business types all my life.
Sure there are all kinds of speculative arguments in favour of having a blog, but the return on the effort is simply not sensible. For the effort (or the subcontracted cost) of that blog, there are often many more profitable ways for small businesses to promote.
If the customers are not accustomed to investigating their purchases of a particular item online, nothing you blog will do the job for you. Nothing.
I blog, but it is more a service to my existing client base, and it is because they asked for it - not because it was a viable promotion. Well that, plus I cannot keep my mouth shut or my fingers still.
With all respect to the authors of the original article, if you have a hammer, everything looks like it can be fastened with a nail. The top and bottom of my roast beef sandwhich for instance...
Show us the business case!
Saw you getting picked apart in their response - sorry, your point stands.

Mike


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LizFuller

posts: 7

Jan 21, 2008 12:49 PM ET    Quote
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Hi Nikole
 
Thanks for bringing the debate to this forum - it`s interesting to get the different perspectives.
 
I wrote the original post and the (passionate) rebuttal to Nikole`s response.   I didn`t originally intend to get on a soapbox about gas station blogging. My original point was to refute "experts" who claimed blogging was only beneficial to a small number of small businesses. However, since then I have become intrigued with the idea of a gas station blogging as an example of the ability of online media to enhance a traditional business.
 
Nikole challenged me to show some actual ROI on a blog.  While I don`t have it yet, I have begun contacting some gas station owners who have websites.  They have obviously put some effort into their sites - and I have to tell you, I would much prefer to see them using a blog. They are probably spending a lot more on a relatively static site that is a challenge to maintain, than they would on a free blog they could update whenever they felt like it.
 
So, the jury is still out, but I stand by my original point - many more than the estimated 5% of small businesses blogging, could benefit from a blog as a low cost marketing tool.
 
Liz
CampSteve

posts: 1217

Jan 21, 2008 12:52 PM ET    Quote
Points: 0   Vote
I really don`t thin a blog can benefit all businesses.  A blog is one of many marketing tools.  It`s like saying ANY business can benefit from ANY form of marketing.

But we know that many forms of marketing and advertising are appropriate for only some businesses.  Some are more universal (like a website or business cards) while others are more specific (like post card mailers or doing trade shows) but not every business will benefit from all of them.  That`s ridiculous.

By the way, I did a quick Google `blog search` for a gas station blog and came up nil.  But then I didn`t spend much time on it.



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LizFuller

posts: 7

Jan 21, 2008 12:57 PM ET    Quote
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Hi Steve
 
I haven`t found any gas stations that blog, but I have found numerous gas station websites. I still think they could be blogging a lot more cheaply and easily than they are managing a website.
 
I hope to hear back from a few soon so I can ask them directly what they think of the merits of the discussion. 
 
Stats estimate only 5% of small businesses use blogs as a marketing tool - do you agree there is more potential than that??
 
 
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