Forums: Discussions for entrepreneurs and small business.

If anyone has a moment please take a look at my computer repair & service business website, ACE Computer Services (NJ) at the address below:

http://www.acecomputernj.com/

Any thoughts, suggestions, etc. are much appreciated.  Thanks in advance!

-------------------------

Andrew Campbell
ACE Computer Services
http://www.acecomputernj.com

Right away, get rid of the "Waddya think of our site? Please? We`re like, totally nervous about what we do." :-) Blow that off because it loses your credibility.

Secondly, I doubt many people really care that you`re a proud distributor for 1 thing. If you want to boast, put another tab up along the top: "Partners" or "Vendors" or "Suppliers" or something.

You have all these services on the home page, then you have a "Services" tab. I`d try to reduce your home page list to the headings, then expand on them in the Services page. Just move the stuff from the home page to the other page.

It looks good, could use a bit of copywriting help, and you should use real bullets (not dashes). Overall, it`s clear, explains who you are, and that you`re only in New Jersey.

I`d also like a clarification on the "Hours" page that says you`re available 24 hours a day, 7 days a week, 365 days a year. Not just "to fit my schedule." Be clear, specific, and state your hours.

Finally, although it`s interesting to have a blog, clicking the link takes me off your site, loses the tab menus, and unless I click the "back" button, I`m gone from your main site. How important is your blog to your business? If it`s important, then it shouldn`t interrupt my visit to your site and put me somewhere else.

Small things:
For me, on the navigation, the About link is lower than the others ... it looks odd.

The site itself seems too wide. It`s almost like you are better off taking up *less* real estate.

The black and white thing drives me crazy.

The blog widget on the bottom right doesn`t make much sense. I think it`s a combination of the way you installed the widget with the way you title your posts.

The amount of data on your site is nearly overwhelming. On the front page, you tell me too much. On the services page, you have these really wide paragraphs and too much information. On the contact page you nearly give me too many ways to contact you. (Does anyone use the grand central thing?) Your DIY links are too wide or just oddly spaced, I don`t know what. I don`t know why you have a search link or what all the text on that page is.

I disagree with Craig on the feedback link. I just think it should be in a different place with different wording. But I do like that you show your commitment to customer happiness.

My suggestion would be to go get a WordPress theme that looks tech-y and use WordPress pages to build the site. Or at least look how the people build themes on there so you can see what paragraph width and spacing, fonts and backgrounds, contrast and color should be.
The black and white is really quite jarring and not communicating the right message for your business. Try blues and something high-tech looking ... that is communicating trust and knowledge.

Thank you both for the comments and suggestions. 

-------------------------

Andrew Campbell
ACE Computer Services
http://www.acecomputernj.com