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CollegeCoach

posts: 37

Jan 28, 2007 4:44 PM ET    Quote  Report Abuse
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Hello! I am new to a lot of things, including this forum, creating web sites, and running my own business.

I am trying to get my college consulting business off the ground, and I am not sure if my website communicates what college consulting is and its benefits, as well as what I have to offer.

My website is www.CollegeStrategiesOnline.com

Thank you in advance for any feedback you can offer.



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**College Application** **Scholarship Search** **Essay Editing** The Experts in College Admissions Counseling. CollegeStrategiesOnline.com Blog.CollegeStrategiesOnline.com
Raisecapital02

posts: 301

Jan 28, 2007 5:14 PM ET    Quote  Report Abuse
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I like the looks and flow to your site, but as a former college graduate, I am asking myself why should this service be important to me? Personally, I always had a hard time with paper starters. When I looked at your site, I only saw prices, but know features and benefits. What are some guarantees if your service does not produce better than my average result with you? I think your focus should be better results and better experience are your money back.
casavalridge

posts: 96

Jan 28, 2007 6:06 PM ET    Quote  Report Abuse
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I agree.  I was intrigued enough to snoop around your site, and the organization and layout was nice, but at the end of the day I didn`t feel like buying (granted, my kids are 3 and 18 mos... so its a little early).  In any case, here are a couple of suggestions.....

1)  One of the key functions of your website is to convince the do-it-yourselfer that you can do it better (and your services are worth the cost).  That idea needs to be communicated as quickly as possible. 

2)  Provide some case studies that demonstrate how your services have been used to create a desired outcome.

3)  In your FAQ, you make a statement that results will vary and you can not guarentee an outcome.  While this is a reasonable statement, you should also make a statement of accountability.  What is your batting average?  What does the average customer gain from your services?  How do you measure success?

I hope that this is helpful......

mcb

 

CraigL

posts: 9051

Jan 28, 2007 7:15 PM ET    Quote  Report Abuse
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Hi Chrystal, welcome to Startup Nation (SuN) 

One minor thing that bugged me, not many people use a "splash page" for this reason, is that when I clicked your link and arrived, I had to actually click on the "enter" word. I initially clicked on the Flash logo, assuming ANY click anywhere would bypass the splash page. I have no interest in those, nor does anyone else, from the growing statistical referencce.

(Ouch! When I clicked on the Home button, it took me to the splash page!! That`s no good...it should take me to the first actual page of real content!)

Anyway, setting aside that the initial splash didn`t do anything to incite me to click, I did eventually click "Enter." I expected to see a rapid-fire, bulleted or otherwise highlighted set of reasons to use this site. Instead, I thought I was on the "About Us" page. ;-) Anything that starts with "Our company was started for the purpose of...." should move to that biographical or résumé page. Not the home page.

The "Features" subheading should instead be moved up to the headliner...the opening act, so to speak. The problem is what are the features?
  • Personal Strategies
  • Academic Strategies
  • Financial Strategies
What exactly is a personal "strategy?" As Cookiemonster is wont to say, "Where can I buy a strategy? How much does it cost, and are there any other models available?" :-)

I would do something about a tagline...a slogan or something. For now, you definitely need to put on that first content page---the "Main" page---that you are a "private admission consultant."

I don`t know what that means, so you should define it. For example, on the lead of the main page you could have something like:
College Strategies LLC offers private admissions consulting for people who want a higher education. An admission consultant helps the student and their family feel confident someone is working with their best interest in mind during the college search and selection process.

We help you to maximize academic and financial opportunities by developing what we call personal, academic and financial strategies that will create a positive and fulfilling college experience.

This isn`t great, but it`s off the top of my head, borrowing from your FAQ page. Remember, that a FAQ is "Frequently Asked Questions." However, it shouldn`t be fundamental questions regarding the nature of your business!

A FAQ should cover problematic issues that have cropped up from a large base of end-users, customers, clients, and so forth. It should be the "catch-all" for technical support questions that OVER TIME have surfaced as repeating issues.

To use a FAQ to describe the basic nature of the business means you`ve failed to attract your customers in the first place....see? You would never include "Where are we located?" in a FAQ. If that many people were asking, it`s because you`ve failed to tell people how to get to your store.

Go through your FAQ and take the key questions, then turn them into real content that actually describes what you do, how you do it, for whom you do it, and why they should hire you.

There`s a growing idea here, lately, promoted by Cookiemonster and those of us who agree, that you should focus on what it is you *offer,* not what it is you *do.* Your site spends all its time explaining what you do. Fine, but what will that do for ME?

One exercise I`m finding works well is to ask in your mind, while you`re writing content, "Give me your [something]...and I`ll give you [something.]"

Apply that to your site. What are you asking me (the visitor) to give you? What will you give me back when I give it to you?

At the moment, you`re saying "Give me the fact that you`re in school somewhere and I`ll give you back some kind of strategy." Does that even make sense? No, I don`t think so. But if you were to say, "Give me your high school diploma, and I`ll get you a college that matches your dreams," then you`re actually saying something. :-)
CraigL2007-1-28 19:31:15
CollegeCoach

posts: 37

Jan 29, 2007 12:28 AM ET    Quote  Report Abuse
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Thank you, thank you, thank you for you suggestions, they were exactly what I needed! I always felt that I wasn`t getting everything across but I couldn`t ever pin point what exactly was the problem. Now I have a starting point to work from.

Also, I weighed back and forth about having a splash page, I thought it would make me look more professional, but I agree it is more important to get right down to business when people find me.

I have decided to integrate a new template and am fast at work with the re-writes. Thank you again for your suggestions. I already love this forum!



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**College Application** **Scholarship Search** **Essay Editing** The Experts in College Admissions Counseling. CollegeStrategiesOnline.com Blog.CollegeStrategiesOnline.com
InactiveMember

posts: 705

Jan 29, 2007 12:54 PM ET    Quote  Report Abuse
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I recently wrote an article on copywriting. It provides some of the information you want. Craig makes some great points as well. Overall, I liked the "feel" or "energy" of the page but it could use sharper copy. Looks like you provide a valuable service.

Copywriting Article:

http://www.startupnation.com/pages/community/forum_posts.asp ?TID=3637&PN=1

nhgnikole

posts: 2660

Jan 29, 2007 2:07 PM ET    Quote  Report Abuse
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On the front page, the logo is not crisp. Seems like it`s printed on cardboard.

The splash page serves no purpose. If you are going to use it for an intro, make it an intro ... otherwise, drop it.

"Main" is not a very good descriptor for the section head.

And honestly, who is your target market? I went to an Ivy League school, which I would assume is your typical clients, and I`m still not sure I would use your services. I had financial aid counselors that went through all the financial planning in detail. I don`t think I even thought about what college between my freshman and sophomore years. The goal in high school should just be to get good grades and get out, not strategically align yourself.

I`m sorry ... the concept bothers me a bit. I think parents are already too overcompetitive and putting too much pressure on their kids ... I think this just adds to it.

And FYI, many ivy league kids go to their parents` schools because they get in on a legacy admission. So they wouldn`t need these types of services. I do alumni contacts for the admissions office, which is why I know this.
CollegeCoach

posts: 37

Jan 29, 2007 9:40 PM ET    Quote  Report Abuse
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Cookiemonster--Your article was right on point! I am frantically working on the new copy, and I feel more confident that I can get the right message across.

nhgnikole--I agree that parents have become overcompetitive with their kids, but I also know the flip side when it comes to college admissions, and all types of schools are expecting perfection from their applicants. The slightest mistake or typo could mean the difference from getting admitted to being waitlisted or denied. So my target market includes students trying to attend any four-year school. I actually most interested in working with first-generation college students who really need all the help they can get.

But thanks again for the feedback, it is truly appreciated. I can`t wait to get my new site up and running! Back to work I go.



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**College Application** **Scholarship Search** **Essay Editing** The Experts in College Admissions Counseling. CollegeStrategiesOnline.com Blog.CollegeStrategiesOnline.com
337design

posts: 20

Feb 02, 2007 9:34 PM ET    Quote  Report Abuse
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Two cents from 337 Design - The Website Company:

1.  Right now you`ve got two different versions of your homepage... one that has the cool flash header, and one that is empty white on top.  Make sure they`re consistent.

Good: http://www.collegestrategiesonline.com/eshop_book_v2.1/eshop _book_v2.1.tem/index.htm

Bad: http://www.collegestrategiesonline.com/


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Ben Grinnell - 337 Design - Web Design & HD Video Production
InactiveMember

posts: 705

Feb 02, 2007 9:55 PM ET    Quote  Report Abuse
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337: Is every message you post going to contain an advertisement at the top? It really seems as if you`re less interested in helping and more interested in promoting yourself.
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