Forums: Discussions for entrepreneurs and small business.

I need some website critique. All comments and ideas are welcome!!

www.YourSecretSender.com

Thanks :)



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YourSecretSender~Never Forget A Greeting Card Again.
Visit Us at www.YourSecretSender.com

I really like the concept.  But your site has a few problems.
You really need a page titled: "How it Works".  I can`t believe that you would send a nice card for only $2.50, but I can`t get to the fine print until I register.  I would also like to see a sample of how a card is addressed and "signed".  What does it look like?



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Steve Mann
Internet Videographer
MannMade Digital Video
My Email

I wonder if people want someone else to send a physical card on a regualar basis? With all the e-cards nowadays, it`s true a physical card is more personal. But if someone wants to be more personal, why would they delegate the process to an impersonal company?

Your content needs editing, both for grammar and for spelling, but that can come later. Additionally, I clicked for an inside view of a card, and the image was so small, I couldn`t read whatever was inside the card. So your images need to be better sized so that people can actually see the inside.

Then there are the other ordinary problems of page titles, optimized content, and so forth. I`m not a developer, so I didn`t look at whatever coding issues might be lurking.

I`d also suggest that when you discuss adding a "gift," that you clarify the gift as being a gift card for some amount of money. When I first read how it works, I thought a gift might be say, a teddy bear or a bottle of wine... :-D

The biggest question I have is what exactly are you selling? Are you selling gift cards....or are you selling "remembering," or scheduling? I don`t yet see a way to brand this site and business in such a way that people everywhere will instantly think of Your Secret Sender when they need to send a card of some sort.

Thank you for your response. We do have a link on the homepage that explains how we work, it`s titled "Click here to learn how to use Your Secret Sender!". It explains everything. Our cards are normally priced for $5.00 each with free shipping but right now we are having a sale of 50% off which is why everything is $2.50. As for a sample of how the card is addressed and signed, we are working on it. All cards are even marked with Hallmark, American Greeting,etc so these are high quality cards.


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YourSecretSender~Never Forget A Greeting Card Again.
Visit Us at www.YourSecretSender.com

Thank you for responding! We created this service for people who are busy, like moms or regular people that have too much to do and can`t make it to the store to buy a card. The website does need some work. I am working on re-creating the website to make it look more professional but for now it`s what we`ve got.

As for viewing the inside of the cards, what browser are you using? Are you clicking on the images to enlarge them?

When you click to view a card, there is a drop down menu that says "Add a gift card" and from there you can pick a gift card and the amount.

Now for the big question. We are selling a service, a greeting card service. We personally buy all types of greeting cards and take pictures of them individually and upload them to the site. From there, you can pick any card you like and fill out the information that is asked. We then take the card you picked, fill it out and mail it for you. Our slogan "Never for get a card again" works like this: When you sign up with us and purchase a card, you put the date you`d like the card to be delivered. Once you do that, it is saved and our job is to make sure that card get mailed and is received as close as possible to the day, so you never forget a card.


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YourSecretSender~Never Forget A Greeting Card Again.
Visit Us at www.YourSecretSender.com

Also, I am in the process of having a flash video made to visually show how YourSecretSender works.


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YourSecretSender~Never Forget A Greeting Card Again.
Visit Us at www.YourSecretSender.com

Well, no it doesn`t, or I wouldn`t have pointed it out to you.  The page simply says how to send a card, not how the process works.

Nowhere did the site say "shipping included".  I was looking for the fine-print, the gotcha, the "plus $10 for handling...".  Quite frankly, if you really can mail a Hallmark card for $2.50 complete - including postage, no additional fees or costs, then it is a bargain because it`s less than the retail cost of the same cards.  If this is correct, then say so.  On the website.  It does your site no good to explain it to us - we`re telling you what the first time visitor is seeing.



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Steve Mann
Internet Videographer
MannMade Digital Video
My Email

It`s priced at what we have it at so its attractive. We buy cards in high quanities so we are able to price them low. If you go to a store, the card itself is 5-10 dollars. We are saving you time so you don`t have to go to the store and fill it out.





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YourSecretSender~Never Forget A Greeting Card Again.
Visit Us at www.YourSecretSender.com

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Our Goal Is Your Success!
Founder Girls with Goals

Thank you. I agree, the site does need some work but it`s what we`ve got for now!


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YourSecretSender~Never Forget A Greeting Card Again.
Visit Us at www.YourSecretSender.com