OK, so to preface this, I have been known to be not-so-nice ...
I hate the Flash thing and the noise it makes on every page.
I think the page is too narrow.
On your front page, you do a lot of talking about you. I don`t care about you. I care about me. Tell me about me and why I need you, what value is in it for me. See
Copywriting for more info.
I don`t get the key holder thing and the picture above it .. why is it there?
Why is fees in some sort of whitewashed imagery?
What is "the key to my success"? Drop the catch phrase ... just say "reference library".
Mostly I think your copy needs work ... it`s not very inviting, or crisp, or effective. It`s kind of all over the place. It definitely makes me want to click off pretty fast.