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CraigL

posts: 9051

Dec 06, 2007 11:29 PM ET    Quote  Report Abuse
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Hi Cherie, :-)
Good point on the grandparents! So here`s another thought: You just wrote a fine summary introduction for the featured product. It was personable, sales-oriented in that it showed the main benefits, and it was interesting to read. How come it isn`t on the site?

CampSteve

posts: 1216

Dec 07, 2007 1:04 AM ET    Quote  Report Abuse
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I find that this happens frequently in the forums.  People write a great bit of marketing copy in the post explaining that that`s what they are trying to get across on their site.  :)

Cherie, to return to the subject of design, you are right that a simple, clean style is often a good thing.  But that doesn`t mean that good design is void of color, typography, shapes, etc.  You explain that you dislike overly colorful and complex sites.  That`s fine and you don`t have to do that.  Your brand should reflect you and your preferences.  And I understand that you cannot go with a professional designer at this time.  A lot of us are in that boat!

However I find that your site actually lacks a sense of design, regardless of it`s simplicity.  Many of the elements like the navigation links, the categories, your logo, the main copy and photos seem to float randomly on the white background.  There is no STRUCTURE to the placement of these things.  This is what I am talking about more than flashy colors or fancy graphics.

For example, on your product pages, you alternate between the photo being on the right and left of the description and buttons.  This makes browsing difficult and while you probably did that on purpose, it seems almost random.  This is why I suggested looking at other e-commerce sites.  Having photos lined up with descriptions and prices all in a common structure on the page is a comforting way to browse online.  Forcing the eye to move around out of a natural flow can hurt your sales.  Highlighting prices in a color for example, is a great way to break up the visual monotony.  There are simple things you can do to improve the web experience for your visitors without compromising your stylistic preferences.

nhgnikole

posts: 2660

Dec 07, 2007 3:46 PM ET    Quote  Report Abuse
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It`s funny that you say you are wordy, and I agree there are way too many words below the fold, but above the fold it`s not even a complete sentence.

I think you really should look at your copywriting and marketing and try this again. You`re falling into some of the traps outlined in this copywriting article.

I think that you are completely not even getting across why I should buy your products. What are you offering me? Why should I even make it past the first few lines? What`s in it for me? Drop the "Welcome to" part. Try something more like "Studio Cherie: Easy, Portable Style for New Moms". Okay, not that totally, but you get the picture.

You also have a lot of wasted white space at the top. It`s driving me nuts, sorry. The whole page needs to move up.

All of the words are the same size. Nothing gives your eye a sense of movement or direction. If you`re not leading the reader, you`re losing the reader. And I`m someone who might even be interested in your products, being a mom myself ... I`d imagine you`ll hold the attention of a non-mom even less. The product descriptions are pretty boring as well ... take an example from the J Piederman catalog (if you ever watched Seinfeld) and write me a story about how we`re going to go on great adventures, my baby and I, while never missing a beat with our stylish diaper bag that make me look good but is also functional and roomy enough for all of my daughter`s million things that have to come along.

If you are going to use a template, use a template ... don`t freehand it yourself. At least a template would be built by a designer who knows how to follow standard rules. When your site breaks too many standards of the trade, you tend to lose people in the design.

nhgnikole12/7/2007 3:51 PM
studiocherie

posts: 68

Dec 08, 2007 1:58 PM ET    Quote  Report Abuse
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Steve and Nikole,
   Thank you for being so thorough!  These suggestions add up to a major overhaul, but I am up for it.
 
   I think what I will do is print copies of my home page (and the others if this works well for me) and mark them up manually with the borders and font changes, etc.  Then I will call Prostores and have their very helpful technical support guide me through the changes.  A couple of the changes that I have been wanting myself - the white space at the top of the page that bothers Nikole has always bothered me too, and the "Welcome to..." are part of the template, and I will need a manager there to make those changes.  If you don`t mind, I`d like to message you two when the changes are done for more feedback.
 
   I can line up the products on the product pages right away.  That will be an easy change.  Thanks for the thoughtful feedback on that, Steve.
 
   When I was a kid, we got an actual catalog like the J. Piederman catalog.  Every product had its own page and every product story was an adventure.  I absolutely loved it!  Look for the J. Piederman version of Studio Cherie product descriptions coming soon.
 
   My 7 year old corrected his 5 year old sister at the dinner table, "It`s not piss-getti, it`s puh-sketti."  Since I have nothing to teach you, I thought maybe I could entertain you a little!
 


-------------------------

Warm Regards,
Cherie

Quality accessories for you and baby, made in USA
Studio Cherie
CraigL

posts: 9051

Dec 08, 2007 2:12 PM ET    Quote  Report Abuse
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Actually, one of the problems I see in building Web pages is this bypassing the paper-and-pencil stage. People sort of jump right into the application or template, start making things or writing things, and believe they`ll make things up as they go.

A classic way to set up a layout is to sketch it first. Just use blocks of scribble for text, and rectangles for images. Label the blocks so you know what you`re doing, then experiment on an 8x10 piece of paper. It helps not only with the overall layout, but also to know how many columns to use in tables, what sort of margins around objects, and where to use headlines.
studiocherie

posts: 68

Dec 08, 2007 3:13 PM ET    Quote  Report Abuse
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   Nikole was right (not news to anyone, I`m sure.) Now that I have lined up the products, I see how boring the descriptions are. 
   Steve was right too, of course.  Lining up the products is a much better layout, so much more relaxing to look at. 
   I will be relying heavily on Nikole`s article on copywriting as I rewrite virtually everything on my site.  Thank you for posting the article, it is succinctly written and relevant.
   Craig, thanks for the encouragement on the description I wrote for you. Onward to the paper and pencil stage...thank you all!

Studio Cherie, where babies poop and parents are prepared (not an actual slogan-just warming up)

-------------------------

Warm Regards,
Cherie

Quality accessories for you and baby, made in USA
Studio Cherie
entreplanet

posts: 36

Dec 10, 2007 12:40 AM ET    Quote  Report Abuse
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I think you should hire a pro developer to redesign the website. In order for people to fork over their credit card info online, they better trust your company and know you are real. In order to do so, you need a professional looking website, with categories, a shopping cart, phone number and more.


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My site: www.entreplanet.com

The community for entrepreneurs!
studiocherie

posts: 68

Dec 10, 2007 1:33 PM ET    Quote  Report Abuse
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I really appreciate Craig, Nikole and Steve for actually looking at my website and giving relevant commentary.  It is that level of professionalism that makes these forums work.

I took the week-end off with my family, but now I am back to work and getting to better layout and copy.

Studio Cherie - better baby baggy burpers (not an actual slogan)

 



-------------------------

Warm Regards,
Cherie

Quality accessories for you and baby, made in USA
Studio Cherie
studiocherie

posts: 68

Dec 10, 2007 4:01 PM ET    Quote  Report Abuse
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   As I rework the layout, I see the need for more effective copywriting, and Nikol`s article and the references she sites there are immensely helpful.
 
   The first thing I am addressing is the issue of relevance.  I have identified 8 (not finished yet, so there will be more) points of relevance for my products, each one good for producing a hook.  Do you think 8 hooks on a home page is too many?
 
   Would this be the best place on the forums to post a poll, asking for a vote on the best hook?
 
   I think this may be the best one, but there are at least 7 other reasons why people have purchased my products:
 
    For those who are tired of carrying a diaperbag, there is Studio Cherie.
 
   


-------------------------

Warm Regards,
Cherie

Quality accessories for you and baby, made in USA
Studio Cherie
CampSteve

posts: 1216

Dec 10, 2007 5:07 PM ET    Quote  Report Abuse
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    For those who are tired of carrying a diaperbag, there is Studio Cherie.
 



Is this your tagline?  It got me thinking about your "brand" because I didn`t quite get it.  I mean I understand what you are saying, however here is why I don`t "get it".

First, in the line above, you are comparing a product (diaperbag) to a company (Studio Cherie).  Diaperbag is the problem and Studio Cherie is the answer, right?  But people KNOW what a diaperbag is.  On name along, they don`t know what Studio Cherie is.  Furthermore, a "studio" is a place or an organization like a company.  It`s a bit confusing.

It seems to me that the answer to the diaperbag problem should be your products, not your studio - if that makes any sense.


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