I got a call the other day (I’ve been getting lots of calls lately… SuN Rocks!) from an online retailer wanting to carry Grill Charms™ when they become available. I would like to hear from my fellow inventor/manufacturers out there as well as my potential customers (IE retailers both online and traditional)
Here is my situation… he wanted me to drop ship for him, but from what I understand, that would be offering a customer (online retailer) a wholesale price but I would do the work of fulfilling the individual orders. Someday I might have a huge facility where a ton of people pick and pack my orders for me, but for right now… it’s me, myself and I. I most certainly do not want to alienate an entire market because I won’t drop ship, but my time is going to be spread so thin that fulfilling orders for a wholesale price just doesn’t make sense to me when I should be out pounding the pavement. I plan on fulfilling orders for my online customers that order from my website, but of course the profit margin makes it worth my while to do. What is one to do???? There is the option of a drop ship fee, but how much should that be, what is customary and acceptable for my time picking and packing? My business plan is based more on the William Sonoma type retail store target market not online sales, BUT I do want online support from a handful of great online stores. How do I keep everyone happy and wanting to buy? (Impossible huh?) I would like to hear from both sides of the fence please!
Founder and President
Charmed Life Products LLC
Grill Charms™… The MUST HAVE grilling accessory that is revolutionizing the American Cook-out AND The perfect gift for any occasion!