A lot of people who work with us choose a combination of content
management (work on their part) and maintenance contract (work on our
part). For example, an ecommerce site we launched not too long ago had
a couple thousand products that needed to be entered in the system.
They decided to have us do the initial entering of the products, and
they will keep it up to date. Another of our clients decided to do
their own uploading of news stories, pictures, and other documents, but
they rely on us to keep their ads updated and working smoothly.
It seems to have worked out well in many cases to use a mix of in-house
work and outsourced work for many of our clients. Keeps them from
having to sit for hours figuring out (or uploading) tons of stuff, and
keeps us from having to do the small updates that they can easily do by
themselves and save money.
I hope I answered your question.